Assistant Manager - Quality Management Technology

Jones Lang Lasalle Property Consultants India Pvt Ltd; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd in Gurugram is seeking an Assistant Manager, Quality Management Tech to design and implement QM solutions using Power Apps, Power Automate and Power BI. You will partner with Ops and Quality leadership to digitise audits, checklists and reporting, driving operational excellence.

Responsibilities include onboarding, training, documenting processes, tracking KPIs and ensuring compliance with regulatory requirements to elevate client

Qualifications

• Experience developing QM solutions using Power Apps/Power Automate/Power BI.

Responsibilities

• Develop and maintain QM solutions in Power Apps, Power Automate and Power BI.
• Collaborate with Ops and Quality leadership to define requirements and delivery.
• Run onboarding, create user guides and train users.
• Review adoption data and raise improvements or retire tools as needed.
• Maintain process documentation, data sources and known limitations.
• Develop QA/QC strategies and monitor KPIs for transaction quality.
• Suggest process enhancements to improve efficiency while maintaining accuracy.
• Stay updated on industry trends, regulatory requirements for QM in real estate.

Skills

Power Apps

Power Automate

Power BI

Quality management

Job description

Assistant Manager, Quality Management Tech JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Develop and maintain solutions in Power Apps, Power Automate and Power BI that digitise QM processes such as audits, checklists, issue tracking, approvals and quality reporting. Collaborate with Ops and Quality leadership teams to turn process pain points into clear requirements, then deliver and test the solution. Define adoption criteria and success measures for each tool, and track usage against them. Run onboarding, user guides and training so new tools are used as designed. Review adoption data regularly and raise low-usage tools with the tool owner along with a recommendation to fix, retrain or retire. Keep documentation current, including process flows, data sources, connections, permissions and known limitations. Work with Quality leaders to develop and implement quality assurance and quality control strategies, policies, and procedures to drive operational excellence and elevate stakeholder and client satisfaction. Monitor key performance indicators (KPIs) related to transaction quality. Propose and implement process enhancements to enhance efficiency while maintaining accuracy standards. Stay up to date with industry trends, best practices, and regulatory requirements related to quality management in the Real Estate Industry and the processes supported by JBS.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40 Job Tags: JBS

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.