Assistant Manager - People Generalist - Ports & Terminals - Cochin

DP World; Ernakulam; On-site; INR 800,000 - 1,100,000; Full time

Job summary

DP World in India (Kerala) seeks an experienced HR professional to manage contract labour administration, compliance with labour laws, and workforce planning. You will oversee audits, contractor databases, and liaison with operational departments to optimize manpower, while supporting HR helpdesk and employee lifecycle activities.

This role emphasizes HRIS data integrity, onboarding and promotions, employee engagement programs, and development initiatives across the business unit.

Qualifications

• Minimum of 5-10 years of experience in human resources management functions preferably in labour intensive industries.
• Graduate with postgraduate qualification in Human Resources Management.
• Functional knowledge in HC, IR, & Statutory compliance.
• Good interpersonal skills, planning, co-ordination, and decision-making skill.
• Advanced communication and negotiation abilities; English & Malayalam proficiency; Tamil/Hindi helpful.

Responsibilities

• Contract Labour Management across operations, ensuring compliance with applicable laws.
• Ensure compliance with labour acts and statutory requirements; monitor audits.
• Maintain contractor employee database and support workforce planning.
• Coordinate with departments on manpower and contractor performance.
• Manage HR helpdesk, grievances, policy clarifications, and service requests.
• Generate regular HR dashboards and analytics; ensure data quality in HRIS.
• Oversee onboarding, transfers, promotions, and separations; lifecycle management.
• Coordinate learning and development initiatives across the unit.

Skills

Labour law

HR analytics

Employee engagement

Stakeholder management

Compliance

Education

Postgraduate in HR Management

MBA HR

Tools

HRIS/HRMS

Payroll system

Auditing tools

Job description

• Manage the end-to-end administration of contract labour deployed across business operations.
• Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations.
• Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records.
• Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements.
• Maintain contractor employee database and support workforce planning requirements.
• Coordinate with operational departments regarding manpower requirements and contractor performance.
• Support resolution of contractor workmen grievances and labour-related issues.
• Prepare MIS and compliance reports related to contract workforce management.
• Ensure the compliance of DP World’s health, safety and environmental requirements.
• Employee Engagement & Culture
• Plan and execute employee engagement initiatives aligned with organizational objectives.
• Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities.
• Conduct employee satisfaction and engagement surveys and assist in implementing action plans.
• Drive wellness, diversity, inclusion, and employee wellbeing programs.
• Support leadership interactions, town halls, and employee connect initiatives.
• Monitor engagement metrics and recommend interventions for improving employee morale and retention.
• Employee Helpdesk & Grievance Management
• Act as the first point of contact for employee HR-related queries and concerns.
• Manage HR helpdesk activities and ensure timely closure of employee requests.
• Handle employee grievances, policy clarifications, and service requests professionally and confidentially.
• Track and analyse employee issue trends and recommend process improvements.
• Ensure seamless employee experience across all HR touchpoints.
• HRIS & Data Management
• Maintain accurate employee data in HRMS/HRIS platforms.
• Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations.
• Generate regular HR dashboards, reports, and analytics for management review.
• Monitor data quality and perform periodic audits to ensure accuracy and completeness.
• Support system enhancements, process automation, and digital HR initiatives.
• Coordinate with corporate HR, payroll teams, and system administrators on HRIS matters.
• Employee Life Cycle Management
• Manage onboarding and induction processes for new employees.
• Facilitate confirmation, transfers, promotions, and separation processes.
• Ensure timely completion of employee documentation and record management.
• Coordinate exit interviews and employee retention initiatives.
• Support workforce planning and manpower reporting requirements.
• Statutory Compliance & HR Operations
• Ensure compliance with applicable labour laws, company policies, and internal procedures.
• Maintain statutory records and documentation as per legal requirements.
• Support internal and external audits and ensure timely closure of audit observations.
• Coordinate with government authorities, contractors, and internal stakeholders on compliance matters.
• Assist in implementation and communication of organizational HR policies.
• Learning & Development Support
• Coordinate training schedules, nominations, and training records.
• Track employee training compliance and certification requirements.
• Support implementation of learning and development initiatives across the business unit.

Key Responsibilities

• 1. Contract Labour Management
• Manage the end-to-end administration of contract labour deployed across business operations.
• Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations.
• Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records.
• Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements.
• Maintain contractor employee database and support workforce planning requirements.
• Coordinate with operational departments regarding manpower requirements and contractor performance.
• Support resolution of contractor workmen grievances and labour-related issues.
• Prepare MIS and compliance reports related to contract workforce management.
• Ensure the compliance of DP World’s health, safety and environmental requirements.
• Employee Engagement & Culture
• Plan and execute employee engagement initiatives aligned with organizational objectives.
• Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities.
• Conduct employee satisfaction and engagement surveys and assist in implementing action plans.
• Drive wellness, diversity, inclusion, and employee wellbeing programs.
• Support leadership interactions, town halls, and employee connect initiatives.
• Monitor engagement metrics and recommend interventions for improving employee morale and retention.
• Employee Helpdesk & Grievance Management
• Act as the first point of contact for employee HR-related queries and concerns.
• Manage HR helpdesk activities and ensure timely closure of employee requests.
• Handle employee grievances, policy clarifications, and service requests professionally and confidentially.
• Track and analyse employee issue trends and recommend process improvements.
• Ensure seamless employee experience across all HR touchpoints.
• HRIS & Data Management
• Maintain accurate employee data in HRMS/HRIS platforms.
• Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations.
• Generate regular HR dashboards, reports, and analytics for management review.
• Monitor data quality and perform periodic audits to ensure accuracy and completeness.
• Support system enhancements, process automation, and digital HR initiatives.
• Coordinate with corporate HR, payroll teams, and system administrators on HRIS matters.
• Employee Life Cycle Management
• Manage onboarding and induction processes for new employees.
• Facilitate confirmation, transfers, promotions, and separation processes.
• Ensure timely completion of employee documentation and record management.
• Coordinate exit interviews and employee retention initiatives.
• Support workforce planning and manpower reporting requirements.
• Statutory Compliance & HR Operations
• Ensure compliance with applicable labour laws, company policies, and internal procedures.
• Maintain statutory records and documentation as per legal requirements.
• Support internal and external audits and ensure timely closure of audit observations.
• Coordinate with government authorities, contractors, and internal stakeholders on compliance matters.
• Assist in implementation and communication of organizational HR policies.
• Learning & Development Support
• Coordinate training schedules, nominations, and training records.
• Track employee training compliance and certification requirements.
• Support implementation of learning and development initiatives across the business unit.

Qualifications & Competencies

Minimum of 5-10 years of experience in human resources management functions preferably in labour intensive industries.

• Graduate with post graduate qualification in Human Resources Management
• Functional knowledge in HC, IR, & Statutory compliance.
• Good interpersonal skills, excellent team building capabilities, planning, co-ordination, and decision-making skill.
• Advanced communication and negotiation skills
• Analytical thinking & strategic decision making
• Language proficiency in English, Malayalam mandatory and additional working proficiency in Tamil and Hindi would be preferred.