Assistant Manager Overseas Indian Business-Kochi

HSBC Holdings plc; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

HSBC in Kochi seeks an Assistant Manager Overseas Indian Business to drive NTB opportunities among overseas Indian clients, collaborating with Branch Banking, Commercial Banking and CEB to grow revenue and maintain strong client relationships.

The role requires a bachelor’s degree, strong communication skills, and knowledge of banking products; familiarity with AI-enabled tools is a plus. The position emphasizes KYC/AML compliance and professional service in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent from a recognized institution.
• Strong interpersonal and communication skills.
• Demonstrated ability to build and manage client relationships.
• Knowledge of banking products, services, and regulatory requirements is an advantage.
• Familiarity with AI-enabled tools is an advantage.

Responsibilities

• Identify and acquire NTB overseas Indian opportunities from new and existing corporate clients.
• Ensure full KYC and AML compliance with regulatory requirements.
• Plan and execute localized marketing events in collaboration with internal teams to generate leads.
• Collaborate with Branch Banking, Commercial Banking, and CEB teams to drive revenue growth.
• Maintain timely call reports, client interaction records and MIS.
• Respond to GCEP complaints with urgency and professionalism.
• Deliver fair outcomes for customers while upholding integrity and compliance.

Skills

Interpersonal skills

Communication skills

Client relationship management

Education

Bachelor’s degree

Job description

Assistant Manager Overseas Indian Business-Kochi

Location: Cochin, KL, IN, 682016

Brand: HSBC

Area of Interest: Branch and Retail Banking

Role Workstyle: Office Worker

Date: 10 Oct 2026

Assistant Manager Overseas Indian Business-Kochi

Some careers open more doors than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Description

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking an experienced professional to join the INM International Wealth and Premier Banking (IWPB) team.

Its a Sales Profile.

• Identify and acquire New-to-Bank (NTB) overseas Indian (OI) opportunities from both new and existing corporate clients, consistently achieving OI NTB targets as defined in the Customer Strategic Plan (CSP).
• Ensure full compliance with the bank’s Know Your Customer (KYC) and Anti-Money Laundering (AML) policies and regulatory requirements at all times.
• Plan and execute localized marketing events and promotional activities in collaboration with internal marketing and support teams such as INM MKT to generate business leads within the designated catchment area.
• Collaborate proactively with Branch Banking, Commercial Banking, and Corporate Salary team (CEB) teams to identify cross-functional business development opportunities and drive revenue growth.
• Maintain timely and accurate call reports, client interaction records, and business management information systems (MIS) as required by internal policies.
• Respond to GCEP (Global Client Experience Program) complaints with urgency and professionalism, ensuring issues are resolved to the customer’s satisfaction.
• Consistently deliver fair outcomes for customers while upholding personal and professional conduct that supports the integrity, transparency, and orderly operation of financial markets.

Requirements:

• Minimum of a Bachelor’s degree or equivalent from a recognized institution.
• Strong interpersonal and communication skills.
• Demonstrated ability to build and manage client relationships.
• Knowledge of banking products, services, and regulatory requirements is an advantage.

Familiarity with AI-enabled tools is an advantage.

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India