Assistant Manager Operations - Claims

Principal Financial Group; Maharashtra; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Principal Financial Group in Pune, Maharashtra, India, invites applications for an Assistant Manager Operations - Claims to lead the dental claims function, ensuring compliant, accurate, and timely decisions.

The role requires a BDS/BAMS/BHMS or equivalent with at least 10 years in back-office insurance operations, plus health, life, and disability claims experience, and strong MS Office and communication skills.

Qualifications

• Bachelor degree in dentistry or related field (BDS/BAMS/BHMS) or equivalent experience.
• Minimum 10 years in back-office operations within insurance.
• Experience in health, life, and disability claims; proficient in MS Office and strong communication.

Responsibilities

• Manage the dental claims function in compliance with policy and regulations.
• Analyze claim details and apply procedures to ensure accurate, timely decisions.
• Coordinate training programs and mentor team members; report progress to leadership.
• Communicate company strategy, goals, and deadlines to the team.
• Foster collaboration and process improvements across operations.

Skills

Communication skills

Team leadership

MS Office

Education

BDS/BAMS/BHMS or equivalent

Tools

MS Office

Job description

Join our dynamic team as an Assistant Manager Operations - Claims in Pune, Maharashtra, India. This is an outstanding opportunity to bring your expertise to a company that values innovation, collaboration, and flawless execution. If you are ambitious and looking for a role where you can truly make a difference, this is the perfect fit!

Responsibilities

• Manage the dental claims function in strict accordance with policy, state, and federal laws and regulations.
• Analyze claim details and apply your knowledge of claims procedures, product development, contract provisions, and regulations to ensure accurate and timely claim decisions.
• Understand plan provisions, determine eligibility, verify data input, identify accurate benefit levels, coordinate benefits, and make necessary corrections.
• Build, develop, coordinate, and conduct training programs for individuals and teams, both large and small scale.
• Manage training and mentoring, ensuring detailed reporting of team and individual training progress to superiors.
• Communicate company strategy, goals, and deadlines to team members, motivate them, and assess their performance.
• Facilitate communication of concerns and policies between management and team members.
• Coordinate effective collaborator management, new migrations, customer happiness, and operational risk management.
• Foster a culture of innovation and process simplification.

Qualifications

• Bachelor of Dental Surgery (BDS), Bachelor of Ayurvedic Medicine and Surgery (BAMS), or Bachelor of Homeopathic Medicine and Surgery (BHMS), or equivalent experience.
• Minimum of 10 years’ experience in back office operations within insurance, preferably with domestic insurers or abroad.
• Experience in claims processing of health insurance, life, and disability claims is preferred.
• Proficient in MS Office with excellent written and verbal communication skills.

Shift Timings – 1.30 to 10.30PM (During Training 5.30 – 2.30PM which is for 3 months)

Why Join Us?

At Principal Financial Group, we believe in providing a world-class work environment that fosters growth and success. Our team members are our greatest asset, and we are committed to their professional development. You will have the opportunity to work with a team of dedicated professionals and contribute to innovative projects. Join us and be a part of a company where your ideas and contributions are recognized and valued!

We value diversity, inclusion, and the outstanding perspectives each team member brings.