Assistant Manager - Migration

Metlife; Dadri; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

MGCC Noida-based migration team is seeking an experienced professional to manage end-to-end migrations and projects. Hybrid, full-time role reporting to SDL - Migrations, with responsibility for program planning and stakeholder coordination across LOBs.

The role requires 5+ years in migrations and strong communication, risk assessment, and process-mapping skills. Collaboration with multiple teams and external partners is essential.

Qualifications

• Bachelor's degree or diploma in any stream as minimum education.
• 2+ years in project management / transitions / migrations with overall 5+ years experience.

Responsibilities

• Manage end-to-end migrations and projects.
• Coordinate programs (cluster of projects) and report status to stakeholders.
• Publish regular migration / project communication updates.
• Engage with stakeholders for requirements gathering and updates.
• Provide daily/weekly/monthly/quarterly migration program reports.
• Ensure smooth coordination across functions during migration.
• Support migration batch activities in day-to-day tasks.
• Plan and execute migrations and consulting projects for programs/LOBs.
• Manage external/internal stakeholders and escalation handling.
• Conduct due diligence for processes scoped for migrations.
• Adhere to migration methodology and deliver consulting goals.

Skills

Communication

Migration knowledge

Stakeholder mgmt

Risk assessment

Requirements gathering

Agile / Self management

Process mapping

Multi-tasking

Problem solving

Team coordination

AI tools (Co-Pilot)

Education

Bachelor's degree (Any Stream)

Diploma education

Tools

Co-Pilot

Job description

Job Summary

Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC.

Job Details

• Location: Noida, Uttar Pradesh
• Working Schedule: Full-Time
• Work Arrangement: Hybrid
• Relocation Assistance Available: No

Responsibilities

• Managing end to end migrations / projects.
• Responsible for managing end to end programs (cluster of projects)
• Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders
• Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.
• Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)
• Ensuring smooth coordination between all the functions during migration
• Help/extend support to migration batch in day-to-day migration activities, as and when required.
• The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include:
• Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business
• Managing external and internal stakeholders and escalation handling for the projects
• Conducting Due Diligence for processes scoped for migrations
• Ensure adherence to migration methodology
• Deliver on Migration Consulting Goals for the function
• Wing to wing responsibility for individual projects and coordination with support groups

Education Experience

• Bachelor s degree (Any Stream) or diploma education.
• 2+ years in project management / transitions / migrations with overall 5+ years experience

Knowledge and Skills

• Should be pro-efficient in communication skills
• Understanding of migration methodology
• Should have experience of migrations / project team (domestic or international)
• Analytical and Interpersonal skills
• Proactively assess the risk and elevate, as and when required
• Problem solving skills / Solution oriented
• Good in managing the stakeholders
• Good in understanding and requirement gathering from the stakeholders
• Should be Agile / Managing Self / Focused
• Ability to create proficient Process maps project plans
• Multi-tasking ability
• Technical Knowledge
• Proficient knowledge of AI tools such as Co-Pilot

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.