Assistant Manager - CT Sales

Adani Group; Thiruvananthapuram; On-site; INR 900,000 - 1,700,000; Full time

Job summary

Adani Group in Thiruvananthapuram seeks a proactive Business Development professional to expand the container terminal client base and drive revenue growth. You will engage potential customers, manage branding campaigns, and negotiate contracts to secure new business.

The role requires 3–7 years of BD/ Sales experience in ports or logistics, with exposure to TOS and EXIM procedures. On-site position with a focus on stakeholder engagement and market intelligence.

Qualifications

• 3–7 years of BD/Sales/Marketing within ports or logistics.
• Experience in customer acquisition, revenue generation and stakeholder management.
• Familiarity with EXIM trade operations and DPD/DPE processes is a plus.

Responsibilities

• Identify and engage potential customers for container terminal services.
• Run industry marketing campaigns and ensure brand consistency.
• Meet or exceed revenue and volume targets for the terminal.
• Register port users and manage onboarding with TOS.
• Engage with BCOs, CHAs, vessel agents and cargo suppliers.
• Educate customers on TOS and customs procedures.
• Drive digital initiatives and analytics for growth.

Skills

Business development

Sales & marketing

Customer relationship management

Contract negotiations

Market intelligence

Education

Bachelor's Degree in Business Administration/Related

MBA/PGDM in Marketing/International Business/Logistics/Port Management

Tools

Terminal Operating System (TOS)

Job description

Job Description:

Responsibilities

Opportunity Identification:

Proactively identify and engage potential customers for the container terminal, showcasing the ports services and capabilities to expand the client base.

Brand Management:

Run industry-specific marketing campaigns, ensuring brand consistency and enhancing the companys image through strategic content.

Sales Management:

Meet or exceed the budgeted targets for container terminal volume and revenue, contributing to the ports financial success.

Customer registration:

Registering the port users like CHAs, CFSs & ICDs with our TOS to have a seamless entry to port

Market Intelligence:

Analyze competitors to identify business growth opportunities and leverage insights to influence customer decisions positively.

Contract Management:

Transform leads and opportunities into contracts by preparing competitive commercial offers, negotiating with customers, and finalizing new business agreements. Re-negotiate existing contracts to include more favorable terms and conditions that align with both the ports and customers needs.

Customer Service:

Address customer inquiries related to operations, finance, or other areas, ensuring a high level of satisfaction and service.

Stakeholder Engagement:

Cultivate and maintain relationships with BCOs, CHAs, vessel agents, and cargo suppliers to drive business growth and expand the ports network.

Operational Procedures Guidance:

Educate customers on Terminal Operating Systems (TOS) and customs procedures to facilitate seamless operations at the Exim yard , Direct Port Delivery (DPD) & Direct Port delivery for Exports(DPE)

DPD & DPE Promotion:

Regularly communicate the benefits of DPD & DPE clearance from the port to customers, aiming to increase revenue and market share at the DPD&DPE facility.

Accounts Receivable Management:

Monitor and ensure the collection of all pending dues from customers as per contractual agreements.

Digital Mindset:

Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Key Stakeholders - Internal:

CEO - Ports, Head - Business Development - Container Terminal, Other Departments - HoDs, Direct reportees

Key Stakeholders - External:

Prospective clients, government and regulatory bodies, Trade groups, Competitors

Qualifications

Educational Qualification:

• Bachelors Degree in Business Administration, Marketing, Logistics, Supply Chain Management, Maritime Studies, Commerce, or a related discipline.
• MBA/PGDM in Marketing, International Business, Logistics, Supply Chain, or Port Management will be preferred.

Experience:

• 3 to 7 years of relevant experience in Business Development, Sales, Marketing, Customer Relationship Management, or Commercial functions within Ports, Container Terminals, Shipping Lines, Logistics, Freight Forwarding, CFS/ICD Operations, or the Maritime Industry.
• Experience in customer acquisition, contract negotiations, revenue generation, stakeholder management, and EXIM trade operations is desirable.
• Exposure to Terminal Operating Systems (TOS), DPD/DPE processes, customs procedures, and container logistics would be an added advantage.