Assistant Manager - Cluster Sales Analyst

Diageo plc; Dehradun; Remote; INR 1,500,000 - 2,100,000; Full time

Job summary

Diageo plc in Dehradun, India, is seeking an Assistant Manager - Cluster Sales Analyst to lead Order to Cash governance across routes to market. You will work with finance, sales and supply chain teams to simplify processes and drive global standards.

You will own OTC sub-processes, run workshops, develop training materials, and monitor performance metrics to ensure accuracy and compliance across regions.

Qualifications

• 8-10 years in Order to Cash operations, process design, or governance roles.
• Strong understanding of E2E OTC process landscape and dependencies (Finance, Sales, Masterdata, Supply Chain).
• Experience in process standardisation and control framework implementation.
• Strong analytical and problem-solving capabilities with attention to detail.
• Excellent communication skills — able to translate complex process concepts into simple, actionable documentation.
• Influencing skills to gain consensus across global, regional, and functional stakeholders.

Responsibilities

• Act as the primary OTC sub-process expert (e.g., Order Management, Invoicing, Collections).
• Evaluate current processes to identify inconsistencies, inefficiencies, and control gaps.
• Provide inputs in developing project charters and business case development.
• Provide process and data inputs to business analysts in developing standardised global process maps, policies, playbooks and DTPs as per GPO model & BPQMS standards.
• Engage with governance leads, business analysts, external partners, service delivery, and other cross-functional teams.
• Lead definition of performance metrics and governance mechanisms.
• Facilitate workshops and discussions with regional and cross-functional teams to ensure buy-in and adoption.
• Support change management and knowledge-sharing sessions to embed process improvements.
• Advise on change impacts of proposed changes and help mitigate risks.

Skills

OTC processes

Process standardisation

Analytical skills

Effective communication

Stakeholder management

Change management

Job description

# Assistant Manager - Cluster Sales AnalystDehradun,IndiaPosted 10 hours agoFull timeJR1131695Share job postApplyWatchHelp transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Join us for career defining opportunities that give you the chance to thrive.## Job Description**About the Function:**Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year. We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you developyour career with us and work with people across our business to realise your fullest potential. **About the role:**The Order to Cash Subject Matter Expert provides deep Order-to-Cash process expertise to define, assess, and improve existing Order-to-Cash processes, policies, controls, and governance mechanisms. This role ensures that global standards are applied consistently across regions and markets, focusing on the simplification and standardisation of end-to-end OTC business processes—across all Routes to Market (RTMs). **Key Responsibilities**• Act as the primary process expert for designated OTC sub-processes (e.g., Order Management,Invoicing, Collections, Credit, Cash Application, Claims and Deductions).• Evaluate current processes to identify inconsistencies, inefficiencies, and control gaps• Provide inputs in developing Project charters and business case development• Provide process and data inputs to business analysts in developing standardised global processmaps, policies, playbooks and DTPs as per GPO model & BPQMS standards• Engagement with consultants to supply data, perspective, and additional process information asrequired• Validate that process designs align with compliance, audit, and governance frameworks• Partner with Business Analysts to translate business practices into globally consistent processstandards• Interface with Governance leads, Business analysts, external partners, service delivery, and othercross-functional teams• Lead definition of performance metrics and governance mechanisms• Facilitate workshops and discussions with regional and cross-functional teams to ensure buy-in andadoption• Support change management and knowledge-sharing sessions to embed process improvements• Advise on change impacts of proposed changes and help mitigate risks• Partner with Business analysts in developing user training documents and FAQ’s **Skills & Experience**• 8 - 10 years in Order to Cash operations, process design, or governance roles• Strong understanding of E2E OTC process landscape and its dependencies (Finance, Sales, Masterdata, Supply Chain).• Proven experience in process standardisation and control framework implementation• Strong analytical and problem-solving capabilities with attention to detail• Excellent communication skills — able to translate complex process concepts into simple,actionable documentation• Influencing skills to gain consensus across global, regional, and functional stakeholders **Working with us** Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.Ready to bring your best? This could be your opportunity. *If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.*With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 27,500 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ.Sign-up for job alertsSigning up for job alerts means you’ll be the first to hear about new jobs – they'll be sent direct to your inbox.Sign up**Employee:** Regular**Primary Location:**Dehradun,India**Job posting start date:**11th November 2026Apply