Assistant Manager - Clinical

Fresenius Medical Care; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Fresenius Medical Care in India is seeking a Clinical Support professional responsible for demonstration, post-installation support, and clinical training to customers in the dialysis and CRRT field.

You will create and execute training programs for external customers, provide ongoing clinical training to the Sales team and resellers, and travel regularly across the Upper North region, including Punjab, Chandigarh, J&K, and Himachal Pradesh, reporting to the Zonal Business Manager.

Qualifications

• Willingness to provide continuous clinical training to customers.
• Demonstrate updated medical knowledge in dialysis and CRRT.
• Create and deliver training programs for external customers.
• Provide ongoing clinical training to Sales teams and resellers.

Responsibilities

• Work as clinical support – providing demonstration, post-installation support, and education.
• Keep oneself updated with dialysis and CRRT knowledge.
• Create and execute training programs for external customers.
• Provide ongoing clinical training to Sales teams and resellers.
• Develop and maintain relationships with key customers to handle clinical queries.
• Conduct CME and planned monthly activities for key customers.
• Demonstrate excellent customer service, collaboration, problem solving and skills.
• Regular travel across Upper North region including Punjab, Chandigarh, J&K, Himachal Pradesh.
• Report to Zonal Business Manager.

Skills

Clinical training

Customer service

Training program development

Travel readiness

Medical knowledge

Job description

The position entails responsibility for the following:

• Work as clinical Support – Providing demonstration, Post installation support, Clinical training and education to customer.


• Keep oneself updated with the medical knowledge in the field of Dialysis & CRRT.


• Create and execute training programs for the external customers.


• Provide continues clinical training to Sales team and Resellers.


• Develop and maintain relationships with key customers to adequately handle their clinical queries


• Conduct CME (Continuous Medical Education) and planned monthly activities for key customers.


• Demonstrate excellent customer service, collaborative, problem solving and skills.


• Regular Travel will be there, areas to be covered – whole Upper North including Punjab, Chandigarh, J&K, Himachal Pradesh


• Reporting to Zonal Business Manager

Diversity & Inclusion at Fresenius Medical Care

Fresenius Medical Care is a global leader in providing high-quality healthcare solutions and services. We are committed to fostering an inclusive and diverse work environment where all employees are treated with respect and fairness, regardless of race, gender, caste, ethnicity, religion, disability, or any other characteristic. We believe in equal opportunities for all and celebrate diversity as a key driver of innovation and success. Our commitment to equality ensures that every individual ha