Assistant Manager - CAT - Loyalty

Axis Max Life Insurance; Puducherry; On-site; INR 450,000 - 750,000; Full time

Job summary

Axis Max Life Insurance in Puducherry is seeking a role to develop and implement loyalty programs to boost customer engagement and retention.

The position involves analyzing customer data for trends, collaborating with cross-functional teams to design new offerings, and monitoring program performance to drive optimization while ensuring regulatory compliance and strong stakeholder relations.

Responsibilities

• Develop and implement loyalty programs to boost customer engagement and retention.
• Analyze customer data to identify trends and improvements for existing loyalty programs.
• Collaborate with cross-functional teams to design and launch new products aligning with business goals.
• Monitor and evaluate loyalty programs and recommend optimizations.
• Identify and mitigate risks in loyalty programs, ensuring regulatory compliance.
• Foster relationships with stakeholders: customers, vendors, and internal teams.

Job description

• Develop and implement effective loyalty programs to enhance customer engagement and retention.
• Analyze customer data to identify trends and opportunities for improvement in existing loyalty programs.
• Collaborate with cross-functional teams to design and launch new products and services that align with business objectives.
• Monitor and evaluate the performance of loyalty programs, making recommendations for optimization.
• Identify and mitigate risks associated with loyalty programs, ensuring compliance with regulatory requirements.
• Foster strong relationships with key stakeholders, including customers, vendors, and internal teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.