Sr Officer - CAT - Loyalty

Axis Max Life Insurance; Panaji; On-site; INR 550,000 - 750,000; Full time

Job summary

Axis Max Life Insurance in Goa seeks a professional to develop and implement loyalty programs that boost customer engagement and retention, using data-driven insights to identify opportunities. This role requires close collaboration with product and marketing teams to ensure programs align with customer needs and regulatory guidelines.

They will monitor program performance, recommend optimizations, and train internal stakeholders on best practices to sustain long-term loyalty and value creation.

Responsibilities

• Develop and implement effective loyalty programs to enhance customer engagement and retention.
• Analyze customer data to identify trends and opportunities for improvement in loyalty programs.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate the performance of existing loyalty programs, making recommendations for optimization.
• Identify and mitigate risks associated with loyalty programs, ensuring compliance with regulatory requirements.
• Provide training and support to internal stakeholders on loyalty program best practices.

Job description

• Develop and implement effective loyalty programs to enhance customer engagement and retention.
• Analyze customer data to identify trends and opportunities for improvement in loyalty programs.
• Collaborate with cross-functional teams to design and launch new products and services.
• Monitor and evaluate the performance of existing loyalty programs, making recommendations for optimization.
• Identify and mitigate risks associated with loyalty programs, ensuring compliance with regulatory requirements.
• Provide training and support to internal stakeholders on loyalty program best practices.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.