Assistant Manager – Asset Servicing

HSBC; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

HSBC in Bengaluru is seeking an experienced Assistant Manager – Asset Servicing to understand corporate action processes and allocate work to Global Support Executives, while ensuring accuracy and timeliness across markets. You will oversee escalation handling, plan capacity, manage day-to-day events, and ensure audit and compliance requirements are met, contributing to a robust asset servicing operation.

The role requires postgraduate education and strong English communication, with exposure to

Qualifications

• Postgraduate degree or equivalent practical experience in securities processing is required.
• Experience in Global Market Operations with Asset Servicing is highly beneficial.
• Experience in Corporate Action across multiple markets (UK, Europe, Asia) is advantageous.
• Strong command of English, written and verbal, and ability to produce reports.

Responsibilities

• Acquire a broad understanding of Corporate Action processes and allocate work to Global Support Executives.
• Oversee processes, handle escalations and plan capacity daily based on projections and volume analysis.
• Process Mandatory Claims within Asset Servicing and Tax Services, ensuring compliance with policies and controls.
• Complete BAU processes for Asset Services Equities / Fixed Income across entities, focusing on technical accuracy.

Skills

English fluency

Communication skills

Numeric data interpretation

Education

Postgraduate degree (any discipline)

Tools

Swift (Corporate Actions messaging)

Job description

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Manager – Asset Servicing

In this role, you will:

• Acquiring a broad understanding of all the Corporate Action processes and market specifications for various markets assigned and to allocate work daily to Global Support Executives.
• Overseeing the processes and handling escalations and process related query resolutions. Plan capacity daily and intra-day based on projections and volume analysis and allocate/reallocate resources within the team.
• The successful candidate will be responsible for Mandatory Claims processes within Asset Servicing and Tax Services for Market Operations across multiple balance sheets in Bangalore adhering to all policies, risk and controls, regulatory and compliance requirements.
• The role occupant is also responsible for processing the day-to-day events, ensuring controls are adhered to, and client queries are turned around quickly. Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements.
• Complete the BAU process as a team that’s focused on Asset Services Equities / Fixed Income process across multiple entities focusing on technical aspects.

To be successful you will:

• A postgraduate diploma or degree in any discipline and equivalent practical experience in Securities processing environment, especially in Corporate Action would be an added advantage.
• Experience in Global Market Operations, majorly in Asset Services EQ covering Corporate Action in various markets including UK, Europe, Asia and other emerging markets will be highly beneficial.
• Asset Services FI covering Corporate Action, coupon and redemption on various markets including UK, Europe, Asia, US and other emerging markets will be an added advantage.
• Payment processing and good understanding of Swift. Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data.
• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.