Assistant Manager-Application Development-Business Analyst

EXL Talent Acquisition Team; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

EXL Talent Acquisition Team is seeking an Assistant Manager-Application Development-Business Analyst in Gurugram. The role focuses on managing the application development team and ensuring SLA targets are met.

You will oversee team performance, engage with clients at supervisor level when required, handle escalations, and provide inputs on process and system improvements to team members. 3-6 years of experience is expected.

Responsibilities

• Manages overall team performance to ensure SLA targets are met
• Manage team and take corrective steps when necessary.
• Client interaction where required at level of supervisor
• Handle escalations
• Provides inputs on process and system to team member

Job description

Assistant Manager-Application Development-Business Analyst

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Job Info

• Job Identification 6981
• Posting Date 11/21/2025, 09:56 AM
• Job Role Application Development-Business Analyst
• Experience (In Years) 3-6

Job Description

Manages overall team performance to ensure SLA targets are met

Responsibilities

Manage team and take corrective steps when necessary.
Client interaction where required at level of supervisor
Handle escalations
Provides inputs on process and system to team member