Assistant Manager

CBRE; Hyderabad; On-site; INR 1,800,000 - 2,200,000; Full time

Benefits offered by this job

Health Insurance

Free meals & snacks

Mental wellbeing support

Job summary

CBRE Business Services Organization (BSO) in Hyderabad seeks an Assistant Manager – Lease Administration to lead a 10–15 FTE team, driving data accuracy, SLA achievement, and performance reporting. You will coordinate workflows, mentor staff, and support lease administration projects across Hyderabad.

The role requires a Master’s degree, strong English skills, and a proactive, organized approach to deliver high-quality service.

Qualifications

• Master’s degree in real estate / finance or similar.
• Fluency in English (written and spoken) is a must.
• Analytical approach to day-to-day tasks
• Client oriented attitude
• Able to prioritize and co-ordinate tasksefficiently ensuring all deadlines are met, delivering a high-quality service.
• Highly organized to ensure critical controldeadlines are met every month.
• Good knowledge of Microsoft Office
• Salesforce or any other CRM knowledge would be anadvantage.
• Able to coordinate and motivate a team.
• A team player with proven ability to work easilyand effectively across boundaries.
• Excellent communication skills includingpresentation skills.
• Ability to engage and present issues for resolutionacross all levels to the team.
• Ability to make change happen in complexenvironment.

Responsibilities

• Leading and managing the Team of 10-15 FTEs and its workload.
• Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team.
• Actively manage performance of Data Management Team.
• Team Members on a regular basis to ensure all their problems are dealt effectively and efficiently.
• Ensure all monthly, quarterly, yearly targets are achieved by each Team Member
• Ensure highest level of service delivery including data accuracy, KPI`s i.e. quality of all deliverables.
• Managing the relation with key Warsaw BSO stakeholders and its satisfaction.
• Supporting and helping to implement projects for Hyderabad BSO Team in terms of Lease Administration – data improvements, validation projects, reporting improvements, technology solutions improvements.
• Generate & compile performance reports on the regular basis.
• Delivery of trainings & presentations
• Being an escalation point and ensure that all SLA`s are met.

Skills

Fluent English

Analytical

Client oriented

Prioritize and coordinate

Highly organized

Excellent communication

Presentations

Change management

Education

Master’s degree in real estate / finance

Tools

Microsoft Office

Salesforce CRM

Job description

Why CBRE Business Services Organization (BSO)

When you join CBRE Business services Organization (BSO), youbecome part of a global leader in commercial real estate and investmentservices that help businesses and people thrive.

At CBRE- Business services Organization (BSO), We aredynamic problem solvers and forward-thinking professionals who createsignificant impact.

CBRE Business Services Organization (BSO), Our collaborativeculture is built on our shared values — respect, integrity, service andexcellence — and we value the diverse perspectives, backgrounds and skillsetsof our people and you have the opportunity to realize your full potential.

Job Title – Assistant Manager – Lease Administration

About The Role

• Leading and managing the Team of 10-15 FTEs and its workload.
• Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team.
• Actively manage performance of Data Management Team.
• Team Members on a regular basis to ensure all their problems are dealt effectively and efficiently.
• Ensure all monthly, quarterly, yearly targets are achieved by each Team Member
• Ensure highest level of service delivery including data accuracy, KPI`s i.e. quality of all deliverables.
• Managing the relation with key Warsaw BSO stakeholders and its satisfaction.
• Supporting and helping to implement projects for Hyderabad BSO Team in terms of Lease Administration – data improvements, validation projects, reporting improvements, technology solutions improvements.
• Generate & compile performance reports on the regular basis.
• Delivery of trainings & presentations
• Being an escalation point and ensure that all SLA`s are met.

What You’ll Do

• Leading and managing the Team of 10-15 FTEs and its workload.
• Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team.
• Actively manage performance of Data Management Team.
• Team Members on a regular basis to ensure all their problems are dealt effectively and efficiently.
• Ensure all monthly, quarterly, yearly targets are achieved by each Team Member
• Ensure highest level of service delivery including data accuracy, KPI`s i.e. quality of all deliverables.
• Managing the relation with key Warsaw BSO stakeholders and its satisfaction.
• Supporting and helping to implement projects for Hyderabad BSO Team in terms of Lease Administration – data improvements, validation projects, reporting improvements, technology solutions improvements.
• Generate & compile performance reports on the regular basis.
• Delivery of trainings & presentations
• Being an escalation point and ensure that all SLA`s are met.

Qualificationand Skills

• Master’s degree in real estate / finance orsimilar;
• Fluency in English (written and spoken) is a must.
• Analytical approach to day-to-day tasks
• Client oriented attitude
• Able to prioritize and co-ordinate tasksefficiently ensuring all deadlines are met, delivering a high-quality service.
• Highly organized to ensure critical controldeadlines are met every month.
• Good knowledge of Microsoft Office
• Salesforce or any other CRM knowledge would be anadvantage.
• Able to coordinate and motivate a team.
• A team player with proven ability to work easilyand effectively across boundaries.
• Excellent communication skills includingpresentation skills.
• Ability to engage and present issues for resolutionacross all levels to the team.
• Ability to make change happen in complexenvironment.

Company Perks And Benefits

• Health Care: Health Insurance to Self, Immediatefamily & Parents/In-laws
• Accident & Term life Insurance for allemployees Accident & Term life Insurance for all employees.
• Food & Snacks: Free Meals & snacks areprovided in all shifts.
• Mental Wellbeing: A confidential service thatprovides facility of counselling to keep you emotionally & mentally wellwhile dealing with the challenges.
• Child Care: We partner with Klay day care andCBRE employees get 100% waiver on admission fee. This Day school is in our HYDcampus.
• Entertainment: On floor - Chess, Carrom board,Table tennis, Foosball.

Our Values In Hiring

At CBRE, we are committed to fostering a culture whereeveryone feels they belong. We value diverse perspectives and experiences, andwe welcome all applications.

CBRE Business Services Organisation (BSO) is a part ofCBRE Group, Inc. (NYSE:CBRE):

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500company headquartered in Dallas, is the world’s largest commercial real estateservices and investment firm (based on 2023 revenue). The company has more than130,000 employees (including Turner & Townsend employees) serving clientsin more than 100 countries. CBRE serves a diverse range of clients with anintegrated suite of services, including facilities, transaction, and projectmanagement; property management; investment management; appraisal andvaluation; property leasing; strategic consulting; property sales; mortgageservices and development services. Please visit our website at www.cbre.com. Weroutinely post important information on our website, including corporate andinvestor presentations and financial information. We intend to use our websiteas a means of disclosing material, non-public information and for complyingwith our disclosure obligations under Regulation FD. Such disclosures will beincluded in the Investor Relations section of our website athttps://ir.cbre.com. Accordingly, investors should monitor such portion of ourwebsite, in addition to following our press releases, Securities and ExchangeCommission filings and public conference calls and webcasts.