Assistant Manager

CBRE Group, Inc.; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance for self and family

Accident & Term life Insurance for all

Free meals & snacks

Mental wellbeing support

Child care partnership with Klay Day C

On-floor games: chess, carrom, table‑T

Job summary

CBRE Business Services Organisation (BSO) in Hyderabad seeks an Assistant Manager for Lease Administration to lead a 10–15 person team and partner with global teams for client services.

You will drive operational excellence, data improvements, and reporting while reporting to the Senior Manager and ensuring timely achievement of targets and quality standards.

The role emphasizes cross-functional collaboration, process optimization, and strong communication across stakeholders.

Qualifications

• Master’s degree in real estate/finance or similar.
• Fluency in English (written and spoken).
• Analytical approach to day-to-day tasks.
• Client oriented attitude.
• Able to prioritize and coordinate tasks to meet deadlines.
• Highly organized to meet monthly deadlines.
• Good knowledge of Microsoft Office.
• Salesforce or CRM knowledge would be an advantage.
• Able to coordinate and motivate a team.
• Team player with cross-border collaboration skills.
• Excellent communication and presentation skills.

Responsibilities

• Lead and manage a team of 10–15 FTEs and oversee workload.
• Develop direct reporting team members and ensure effective work planning.
• Actively manage performance of Data Management Team.
• Regularly engage team to resolve issues efficiently.
• Ensure all monthly, quarterly, yearly targets are achieved.
• Maintain high service delivery including data accuracy and KPI quality.
• Manage relations with key stakeholders and ensure satisfaction.
• Support and implement lease administration data and reporting improvements.
• Generate and compile performance reports regularly.
• Deliver trainings and presentations.
• Serve as escalation point to meet SLAs.

Skills

Team leadership

English fluency

Analytical mindset

Client oriented

Task prioritization

Microsoft Office

CRM knowledge

Cross-border collaboration

Effective communication

Change management

Education

Master’s degree in real estate/finance or similar

Tools

CRM (Salesforce or similar)

MS Office

Job description

Why CBRE Business Services Organization (BSO):

When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.

At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.

CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.

Job Title – Assistant Manager – Lease Administration

About the Role:

The candidate will join the Portfolio Services Team and play an integral role in leading an operational team as well as performing operational activities. The candidate will report to local Senior Manager and cooperate closely with global teams delivering service to the Client from other corners of the world.

What You’ll Do:

• Leading and managing the Team of 10-15 FTEs and its workload.
• Developing directly reporting Team Members as well as ensure an effective work planning and workflow within the team.
• Actively manage performance of Data Management Team.
• Team Members on a regular basis to ensure all their problems are dealt effectively and efficiently.
• Ensure all monthly, quarterly, yearly targets are achieved by each Team Member
• Ensure highest level of service delivery including data accuracy, KPI`s i.e. quality of all deliverables.
• Managing the relation with key Warsaw BSO stakeholders and its satisfaction.
• Supporting and helping to implement projects for Hyderabad BSO Team in terms of Lease Administration – data improvements, validation projects, reporting improvements, technology solutions improvements.
• Generate & compile performance reports on the regular basis.
• Delivery of trainings & presentations
• Being an escalation point and ensure that all SLA`s are met.

Qualification and Skills:

• Master’s degree in real estate / finance or similar;
• Fluency in English (written and spoken) is a must.
• Analytical approach to day-to-day tasks
• Client oriented attitude
• Able to prioritize and co-ordinate tasks efficiently ensuring all deadlines are met, delivering a high-quality service.
• Highly organized to ensure critical control deadlines are met every month.
• Good knowledge of Microsoft Office
• Salesforce or any other CRM knowledge would be an advantage.
• Able to coordinate and motivate a team.
• A team player with proven ability to work easily and effectively across boundaries.
• Excellent communication skills including presentation skills.
• Ability to engage and present issues for resolution across all levels to the team.
• Ability to make change happen in complex environment.

Company Perks and benefits:

• Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
• Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
• Food & Snacks: Free Meals & snacks are provided in all shifts.
• Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
• Child Care: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
• Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.

Our Values in Hiring:

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.