Assistant Manager

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru invites applications for the Assistant Manager - Facilities (IFM) on-site. You will oversee day-to-day facility operations, coordinate housekeeping, pest control, mailroom, inventory, and service providers to ensure a safe, clean, and productive workplace on-site.

The role requires strong leadership, vendor management, and adherence to HSE standards. You will generate management reports, support dashboards, and drive continuous improvements while

Qualifications

• Graduate degree in Hospitality management or any discipline.

Responsibilities

• Manage day-to-day facility operations: housekeeping, pest control, mailroom, stationery and plant maintenance.
• Oversee admin and workplace operations: stock records, inventory, reports, support services.
• Ensure service providers meet SLA, maintain consumables inventory, address requirements.
• Conduct regular inspections, track performance, drive continuous improvement.
• Support Facilities Manager in admin, client requirements and vendor coordination.
• Develop and implement operational procedures and performance measures.
• Monitor consumables, replenish stock, manage petty cash.
• Process vendor invoices and verify compliance with procedures.
• Conduct health, safety inspections and audits; ensure statutory compliance.
• Prepare weekly trackers and monthly management reports.
• Drive operational excellence and cost-saving initiatives.
• Assist in emergency preparedness and business continuity efforts.

Skills

Facilities Management operations

Customer service orientation

Stakeholder management

Health, Safety, compliance

Analytical, organizational & problem‑?

Microsoft Office

Facility management systems

Management reports & dashboards

Continuous improvement

Independent yet collaborative

Education

Graduate degree in Hospitality management or any discipline

Job description

## Assistant ManagerApply: On-site: Bengaluru, KA: Full time: Posted Today: REQ538145**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Assistant Manager - Facilities (IFM)****About JLL**At **JLL**, our people are shaping the future of real estate for a better world. By combining world-class services, advisory expertise, and innovative technology, we deliver exceptional value to our clients. We are committed to attracting talented professionals, fostering meaningful careers, and creating an inclusive workplace where everyone can thrive and belong.Whether you bring extensive experience in commercial real estate operations or are looking to leverage your expertise in a new industry, we invite you to join us in creating a brighter future. **Position Details****Title:** Assistant Manager - Facilities **Business Unit:** Integrated Facilities Management (IFM) **Reporting To:** Facilities Manager **Direct Reports:** On-site Vendor Team **Location:** Bangalore, KA (On-site)**Shifts :** Rotational (24\\*5 Operations)**Scheduled Weekly Hours:** 48 Hours **Role Overview**The Assistant Manager - Facilities will support the efficient management of day-to-day facility operations, ensuring seamless service delivery, operational excellence, compliance, and a superior workplace experience. The role requires close coordination with the Facilities Manager, vendors, and client stakeholders to maintain high service standards and operational efficiency. **Key Responsibilities****Facility Operations*** Manage and monitor housekeeping operations, pest control services, mailroom activities, stationery and office supplies management, and indoor plant maintenance to ensure a safe, clean, organized, and productive work environment.* Oversee day-to-day facility administration and workplace operations, including maintenance of stock records, inventory management, preparation of operational reports, and coordination of essential support services.* Ensure service providers meet agreed service levels, maintain adequate inventory of consumables, and proactively address operational requirements to support seamless day-to-day business operations.* Conduct regular inspections, track service performance, and implement continuous improvement initiatives to enhance workplace experience and operational efficiency* Support the Facilities Manager in managing facility services, administrative functions, and client requirements.* Develop, implement, and continuously improve operational procedures and performance measures to enhance service efficiency and reliability.* Ensure adequate availability of consumables, materials, and essential services to support uninterrupted facility operations.* Monitor inventory levels and proactively escalate replenishment requirements to prevent stock shortages.* Manage petty cash requirements in accordance with organizational guidelines and operational needs.* Process vendor invoices in compliance with the client's finance procedures.* Verify statutory and compliance requirements for all vendor invoices before submission.* Conduct routine inspections of facility services to ensure adherence to agreed service levels and performance standards.* Demonstrate ownership and accountability in driving operational excellence and achieving performance targets. **Reporting & Documentation*** Contribute to the preparation of Weekly Facilities Management trackers* Assist in developing Monthly Management Reports and other client-specific reports.* Maintain accurate operational records and ensure timely submission of reports. **Health, Safety & Compliance*** Participate actively in emergency preparedness, evacuation procedures, crisis management, and business continuity initiatives.* Monitor Health, Safety, and Environmental (HSE) compliance across the facility.* Support health and safety audits, inspections, and review processes to ensure a safe workplace environment.* Ensure vendor compliance with statutory, contractual, and safety requirements. **Performance Objectives**Success in this role will be measured through:* Compliance with the Service Level Agreement (SLA) established between JLL and client.* Achievement of agreed customer satisfaction targets.* Delivery of cost-saving initiatives and operational efficiencies aligned with client objectives.* Successful implementation of JLL and client strategic initiatives and improvement programs.* Consistent achievement of service delivery goals established by management.* Effective management of vendors, resources, and facility operations while maintaining high service standards. **Key Skills & Competencies*** Proven experience in Facilities Management operations.* Strong customer service orientation with the ability to build and maintain professional client relationships.* Excellent interpersonal and stakeholder management skills.* Sound knowledge of workplace health, safety, and statutory compliance requirements.* Strong analytical, organizational, and problem-solving abilities.* Proficiency in Microsoft Office applications and facility management systems.* Experience in preparing management reports, operational dashboards, and service performance reviews.* Demonstrated ability to drive continuous improvement initiatives and process efficiencies.* Ability to work independently while effectively collaborating with cross-functional teams. **Qualifications & Experience*** Graduate degree in Hospitality management or any discipline.* 5 to 6 years of relevant experience in Facilities Management or Workplace Services.* Qualifications in Hotel Management, Building Management, Business Administration, or related disciplines will be an advantage.* Proven track record of managing vendor operations and facility services.* Demonstrated ability to initiate, implement, and sustain process improvement initiatives.* Strong team collaboration and leadership capabilities.**Location:**On-site –Bengaluru, KA**Scheduled Weekly Hours:**48