Assistant – IT System Analyst

Orion Pharma; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible work environment

Good work-life balance

Continuous learning opportunities

Collaborative HQ team

Job summary

FinOrion Pharma India Pvt. Ltd. (Mumbai) is seeking an Executive - IT System Analyst to manage IT infrastructure and drive digital enablement within the Information Management - India department.

The role focuses on device lifecycle, security compliance, and automation using low-code tools and AI-enabled workflows, collaborating with HQ IT and service desk to support Global Operations. Based in Mumbai, the position offers a collaborative environment and opportunities for continuous learning,

Qualifications

• 2-3 years of professional IT or systems support experience.
• Experience with cloud infrastructures and IT security basics.
• Strong written and verbal communication; ability to train users.

Responsibilities

• Manage India sites IT infrastructure and device lifecycle.
• Handle network, server, printer, CCTV and other IT devices.
• Ensure security compliance and data backups.
• Resolve incidents via ServiceDesk and escalate where needed.
• Collaborate with HQ IT leads and cross-functional teams.

Skills

Excel

Power Automate

Prompt engineering & AI tools

Communication skills

Cloud: Azure/O365

Education

IT graduate or equivalent

Tools

Azure/O365

Low-code automation

Job description

Position: Executive - IT System Analyst

Company: FinOrion Pharma India Pvt. Ltd.

Department: Information Management - India

Company Profile

FinOrion Pharma India Pvt. Ltd. (http://www.orionpharma.in) is a wholly owned subsidiary of Orion Group. A presence in India provides an opportunity for Orion Group to strengthen the business relationship with the current partners and support the head quarter in various office activities. The India office focuses mainly on Global Operations and R & D activities.

Global Operations is one of the core areas of operations in Orion's India office. This office is involved in procurement of in-licensed formulated products and pharmaceutical ingredients for in-house manufacturing in Finland.

The Packaging Technology team is involved in creating and managing artworks for both in-licensed and in-house manufactured products. The Quality assurance team is involved in auditing our partners globally for ensuring cGMP compliance. CPD & LCM India (Pharmaceuticals and Regulatory Affairs teams) supports the product life cycle management, maintenance of marketing authorizations, various other documentation requirements and supports activities such as biostatistics, programming and medical writing tasks for regulated markets. The Creative Design team in India supports digital / graphic designing activities.

Job Description and Responsibilities

• Manage India sites IT infrastructure and device lifecycle management aligned with standard global IT infrastructure guidelines.
• Handle network, server, printer, projector, CCTV, and other corporate IT device installations and troubleshooting.
• Maintain strict device, software, and information security compliance based on Company and Country specific regulations.
• Timely and efficient resolution of Resolve incidents/service requests via the internal ServiceDesk ticketing system and handle necessary escalations.
• Manage local IT inventory, software licensing, data backups to data centres/cloud systems, and corporate E-waste.
• Manage local IT device procurement, vendor negotiations, purchase order creation, and invoicing.
• Design, maintain, and upgrade advanced Excel data trackers and reports used for local department tracking.
• Identify repetitive, manual workflows and introduce basic automated solutions (such as macros, power queries, or low-code scripts) to save operational hours.
• Apply company licensed AI tools and intelligent applications to optimize standard daily documentation, information lookups, and operational tasks.
• Provide basic guidance and simple training to India site team members on how to adopt internal tech tools and productivity software safely and efficiently.
• Actively analyze operational bottlenecks and take the initiative to pitch creative tech ideas and process fixes rather than waiting for structural instruction.
• Collaborate closely with cross-functional local business units and global HQ IT leads to present project updates and implementation statuses.
• Provide basic onboarding information to new joiners.

Essential Skills

• Expertise in working with Microsoft Excel (formulas, dynamic data sets, conditional formatting, and data reporting structures).
• Strong familiarity or hands-on capability with modern low-code automation tools (like Power Automate or scripting) to build workflows.
• Practical competency in utilizing prompt engineering, corporate AI tools, and predictive workflows to accelerate operational tasks, document synthesis, and daily productivity.
• Excellent written and verbal communication abilities. Capable of translating technical parameters into clear business terms when training users or presenting statuses to management.
• A naturally inquisitive nature toward evolving technology trends. Demonstrated ability to proactively diagnose systemic problems and rapidly draft alternative technical suggestions for the team.
• Experience: 2-3 years of professional experience in Information Technology or a related systems support capacity.
• Familiarity with cloud infrastructures (Azure/O365 systems), hardware endpoint systems, and standard networking diagnostic practices.
• High flexibility to collaborate across multiple time zones and handle shifting priorities in a deadline-driven corporate landscape.

This job offers:

• An opportunity to work as a IT system analyst in different areas of a pharmaceutical company
• An opportunity to collaborate directly with your colleagues mainly in HQ and with the IT ServiceDesk
• Flexible, high spirit working environment where your skills are appreciated
• Highly motivated and skilled colleagues
• Possibilities for continuous learning and improvement
• Good work-life balance

Education

• Any IT graduate or equivalent (Preferred majors include Information Systems, Computer Science, or equivalent technical engineering degrees).

Location

This individual will be based in Mumbai

About Orion

Orion Pharma is a globally operating Nordic pharmaceutical company - a builder of well-being for over a hundred years.

We're home to more than 4,000 Orionees around the world, and we're proud to be known as a responsible employer and a great place to work. At Orion Pharma, people are truly valued and trusted, encouraged to grow, and supported by a culture where every voice is heard. We appreciate each other, strive for excellence, and build the future.

Together we develop, manufacture, and market human and veterinary pharmaceuticals and active pharmaceutical ingredients. Our extensive portfolio includes proprietary and generic medicines as well as consumer health products. The core therapy areas of our pharmaceutical R&D are oncology and pain. Proprietary products developed by Orion Pharma are used to treat cancer, neurological diseases, respiratory diseases, and more.

We offer careers with a clear purpose: empowering people to live their lives to the fullest.