Assistant General Manager-Accounts Receivable Lead CA CMA

ZF Group; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

ZF Group seeks an Assistant General Manager- Accounts Receivable Lead (CA/CMA) to lead end-to-end AR processes across global entities. You will drive strategy, build a high-performing team, and partner with Sales and Customer Service to ensure timely collections and accurate cash applications.

We expect 15–20 years of AR/O2C experience, with 10+ years in leadership, strong SAP/ERP and Power BI skills, and a focus on compliance, audit readiness, and process improvement.

Qualifications

• CA or CMA with additional certifications in Credit Management or Lean Six Sigma preferred.
• 15–20 years AR/O2C experience in Shared Services or multinational environments.
• 10+ years in leadership roles managing large teams.
• Strong command of SAP or similar ERP systems, AR tools, and reporting platforms such as Power BI.
• Extensive experience in compliance requirements and audits in AR processes.

Responsibilities

• Lead and manage AR processes across global entities or business units.
• Define the AR operational strategy aligned with business goals and global process frameworks.
• Build, develop, and mentor a high-performing AR team; foster a collaborative and performance-driven culture.
• Act as a key finance partner for internal business units, Sales, and Customer Service teams.
• Ensure timely and accurate cash application and reconciliation of payments.
• Oversee root cause analysis and resolution of disputes, short payments, and deductions.
• Drive timely collection of receivables and improve DSO performance.
• Ensure AR processes comply with ICS, policies, and audit requirements.
• Define and track KPIs/SLAs for AR operations and drive continuous improvement.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

Team management

Education

Chartered Accountant (CA)

Cost Accountant (CMA)

Lean Six Sigma

Tools

SAP

AR Tools

Power BI

ERP Systems

Job description

Job Description:

Job description:

Job Description

What you can look forward as Assistant General Manager- Accounts Receivable Lead ( CA/CMA):

Leadership & Strategy

• Lead and manage all AR processes (Cash Application, Dispute Management, Collections) across global entities or business units.


• Define the AR operational strategy aligned with business goals and global process frameworks.


• Build, develop, and mentor a high-performing AR team; foster a collaborative and performance-driven culture.


• Act as a key finance partner for internal business units, Sales, and Customer Service teams.

Cash Application

• Ensure timely and accurate application of incoming payments to customer accounts.


• Monitor unapplied/unallocated cash and drive resolution with internal/external stakeholders.


• Collaborate with banks, treasury, and customer service teams to streamline receipt processing.

Dispute & Deduction Management

• Oversee root cause analysis and resolution of payment disputes, short payments, and deductions.


• Coordinate with sales, customer service, and logistics teams to reduce dispute aging and recurrence.


• Implement standardized workflows and dispute resolution mechanisms.

Collections Management

• Drive timely collection of receivables while maintaining positive customer relationships.


• Ensure adherence to defined collection strategies, follow-ups, and escalation policies.


• Monitor overdue receivables and improve Days Sales Outstanding (DSO) performance.

Compliance & Controls

• Ensure all AR processes comply with internal controls (ICS), company policies, and audit requirements.


• Maintain documentation and audit trails for all AR activities.


• Collaborate with auditors during internal/external audits, providing necessary data and explanations.

Performance Management & Reporting

• Define and track KPIs/SLAs for AR operations – including cash application accuracy, DSO, dispute resolution turnaround, and collection effectiveness.


• Analyze AR aging, customer risk, and cash flow forecasts.


• Drive continuous improvement and process automation through Lean, Six Sigma, or digital tools (e.g., RPA, AI-based collections).

Your profile as Assistant General Manager- Accounts Receivable Lead ( CA/CMA):

• Qualified Chartered Accountant (CA) or Cost Accountant (CMA) with additional certifications like Credit Management or Lean Six Sigma considered a plus.


• 15–20 years in Accounts Receivable (AR) and Order-to-Cash (O2C) processes within Shared Services or multinational environments, including 10+ years in leadership roles managing large teams.


• Strong command of SAP or similar ERP systems, AR tools, and reporting platforms such as Power BI.


• Deep expertise in Accounts Receivable operations, including Trade Receivables Schedule preparation for internal and external audits (India entities), Subledger (SL) vs General Ledger (GL) reconciliation and timely issue resolution, Expected Credit Loss (ECL) and Bad Debt provisioning, and ensuring strong internal control compliance across AR processes.


• Extensive experience in managing compliance requirements such as EDPMS, IRM, and eBRC closures through effective coordination with banking partners and tax teams.


• Proficient in revenue recognition and month-end accounting activities for India entities, collaborating closely with Controlling, Logistics, and Sales teams to ensure compliance with accounting standards and business requirements.