Assistant General Manager-Accounts Receivable Lead(CA/CMA)

ZF Group; Chennai District; On-site; INR 3,200,000 - 5,200,000; Full time

Job summary

ZF Group seeks an Assistant General Manager- Accounts Receivable Lead to steer global AR operations, including cash application, disputes, and collections. You will define strategic AR frameworks and build a high-performing team across India entities.

The role requires 15–20 years in AR/O2C, and 10+ years in leadership, with strong SAP and reporting tool experience. Collaboration with internal business units and auditors is essential for compliant processes.

Qualifications

• 15–20 years in Accounts Receivable (AR) and O2C processes, preferably in Shared Services or multinational environments.
• 10+ years in leadership roles managing large teams.
• Qualified CA or CMA with certifications like Credit Management or Lean Six Sigma a plus.

Responsibilities

• Lead and manage AR processes (Cash Application, Dispute Management, Collections) across global entities.
• Define AR strategies aligned with business goals and process frameworks.
• Mentor AR team and partner with Sales and Customer Service teams.

Skills

AR management

Leadership

ERP experience

Power BI

Billing & Collections

Education

CA (Chartered Accountant)

CMA (Cost Accountant)

Tools

SAP

Power BI

Job description

What you can look forward as Assistant General Manager- Accounts Receivable Lead ( CA/CMA):

• Lead and manage all AR processes (Cash Application, Dispute Management, Collections) across global entities or business units.
• Define the AR operational strategy aligned with business goals and global process frameworks.
• Build, develop, and mentor a high-performing AR team; foster a collaborative and performance-driven culture.
• Act as a key finance partner for internal business units, Sales, and Customer Service teams.

Cash Application

• Ensure timely and accurate application of incoming payments to customer accounts.
• Monitor unapplied/unallocated cash and drive resolution with internal/external stakeholders.
• Collaborate with banks, treasury, and customer service teams to streamline receipt processing.
• Oversee root cause analysis and resolution of payment disputes, short payments, and deductions.
• Coordinate with sales, customer service, and logistics teams to reduce dispute aging and recurrence.
• Implement standardized workflows and dispute resolution mechanisms.

Collections Management

• Drive timely collection of receivables while maintaining positive customer relationships.
• Ensure adherence to defined collection strategies, follow-ups, and escalation policies.
• Monitor overdue receivables and improve Days Sales Outstanding (DSO) performance.

Compliance & Controls

• Ensure all AR processes comply with internal controls (ICS), company policies, and audit requirements.
• Maintain documentation and audit trails for all AR activities.
• Collaborate with auditors during internal/external audits, providing necessary data and explanations.

Performance Management & Reporting

• Define and track KPIs/SLAs for AR operations – including cash application accuracy, DSO, dispute resolution turnaround, and collection effectiveness.
• Analyze AR aging, customer risk, and cash flow forecasts.
• Drive continuous improvement and process automation through Lean, Six Sigma, or digital tools (e.g., RPA, AI-based collections).

Your profile as Assistant General Manager- Accounts Receivable Lead ( CA/CMA):

• Qualified Chartered Accountant (CA) or Cost Accountant (CMA) with additional certifications like Credit Management or Lean Six Sigma considered a plus.
• 15–20 years in Accounts Receivable (AR) and Order-to-Cash (O2C) processes within Shared Services or multinational environments, including 10+ years in leadership roles managing large teams.
• Strong command of SAP or similar ERP systems, AR tools, and reporting platforms such as Power BI.
• Deep expertise in Accounts Receivable operations, including Trade Receivables Schedule preparation for internal and external audits (India entities), Subledger (SL) vs General Ledger (GL) reconciliation and timely issue resolution, Expected Credit Loss (ECL) and Bad Debt provisioning, and ensuring strong internal control compliance across AR processes.
• Extensive experience in managing compliance requirements such as EDPMS, IRM, and eBRC closures through effective coordination with banking partners and tax teams.
• Proficient in revenue recognition and month-end accounting activities for India entities, collaborating closely with Controlling, Logistics, and Sales teams to ensure compliance with accounting standards and business requirements.