Assistant Front Office Manager

Fairmont; Kukas; On-site; INR 420,000 - 580,000; Full time

Job summary

SmartRecruiters, Inc. in Rajasthan seeks a Front Office Supervisor to oversee the overall Front Office operations, ensuring service standards align with the hotel’s strategic plan.

The role emphasizes market analysis for upselling opportunities, coordination of full-house and overbooking situations, and managing group movements for meetings, while ensuring inventory and housekeeping coordination and staff development.

Responsibilities

• Supervise and manage Front Office operations, ensuring service standards align with the hotel's strategic plan.
• Analyze market trends, review rooming lists and motivate Front Office staff to upsell rooms to achieve higher yield.
• Coordinate full house situations and manage overbooking and pledge relocates.
• Coordinate and monitor major group movements for meetings and conferences and ensure action plans cover all areas of operations.
• Manage daily room inventory and work with Housekeeping to ensure rooms are cleaned according to arrival times.

Job description

1. This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office's service standards delivery are maintained in accordance to the Hotel's strategic plan and standard.

2. Analyze market trend, review rooming list and motivate Front Office employees to upsell rooms with the view of achieving higher yield and increasing revenue.

3. Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.

4. Coordinate and monitor major group movements for meetings and conferences and ensure that action plans cover all areas of operations handling.

5. Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times.

6. Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply