Front Office Manager

The LaLiT; Chhatarpur; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

The LaLiT in India is seeking a Front Office Manager to lead all front desk operations, ensuring exceptional guest experiences and adherence to brand standards. This role sits within the Rooms Division and requires close coordination with Housekeeping, Reservations, Sales, and F&B to deliver seamless service.

The position focuses on maximising room revenue, optimising occupancy, staff development, and compliance with hotel policies, aiming for high guest satisfaction and operational excellence.

Qualifications

• Bachelor's degree or diploma in hotel/hospitality management.
• MBA or postgraduate in hospitality is an added advantage.

Responsibilities

• Oversee front office operations to ensure guest experiences and service standards.
• Coordinate with Housekeeping, Reservations, Sales, F&B and other departments.
• Maximise room revenue and occupancy; manage guest satisfaction; ensure compliance with brand standards.

Education

Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or a related field.

MBA or Postgraduate qualification in Hospitality Management will be an added advantage.

Job description

Job Summary

The Front Office Manager is responsible for overseeing and managing all front office operations, ensuring exceptional guest experiences, operational excellence, and achievement of the hotels financial and service objectives.

The position serves as a key leadership role in the Rooms Division, ensuring seamless coordination between Front Office, Housekeeping, Reservations, Sales, Food Beverage, and other departments.

The Front Office Manager is accountable for maximising room revenue, optimising occupancy, maintaining service standards, managing guest satisfaction, developing team capabilities, and ensuring compliance with hotel policies, procedures, and brand standards.

Experience

• 7-10 Years

Qualifications

• Bachelors Degree or Diploma in Hotel Management, Hospitality Management, or a related field.
• MBA or Postgraduate qualification in Hospitality Management will be an added advantage.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.