Assistant Food and Beverage Manager

Marriott Hotels India; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Marriott Hotels India is seeking an Assistant Food & Beverage Manager in Bengaluru. This role oversees F&B operations, focusing on guest and employee satisfaction while maintaining brand standards and financial targets. You will lead a team with energy and passion for service.

The position emphasizes coaching staff, delivering seamless guest experiences, and supporting the GM in quality audits. A strong service mindset and collaborative approach are essential for success at Marriott.

Qualifications

• High school diploma or GED with hospitality experience.
• 2-year degree in Hospitality, Hotel and Restaurant Management, or related major; 1 year experience in F&B or related area.

Responsibilities

• Assists in F&B operations to meet service standards and financial goals.
• Creates a motivating work environment with teamwork and continuous improvement.
• Provides excellent customer service to guests and employees alike.
• Responds quickly and proactively to employee concerns; coaches staff.
• Maintains brand service culture; resolves guest issues to satisfaction; follows up as needed.
• Assists General Manager with annual Quality audit and related tasks.

Skills

Customer service

Team leadership

Communication

Coaching

Education

High school diploma

2-year hospitality or related degree

Job description

Assistant Food & Beverage Manager

JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

• Complies with all corporate accounting procedures.
• Assists GM as needed with annual Quality audit.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Experience Level

Mid Level