Assistant Director - Product Quality

HSBC Holdings plc; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

HSBC Holdings plc in Bengaluru, India, seeks an Assistant Director – Product Quality to lead UAT and quality assurance across Power BI, data platforms, applications, and automation solutions.

You will translate requirements into test scenarios, validate data integrity, and drive release readiness with cross-geo stakeholders in an Agile environment.

Qualifications

• 7+ years of experience in Quality Assurance, UAT, BI testing, data testing, application testing, product quality or technology delivery assurance.
• Strong experience testing Power BI reports, semantic models, measures, relationships, filters, interactions, drill-throughs, RLS and refresh behaviour.
• Strong SQL skills and experience with data validation, reconciliation and data-quality testing across source systems, data platforms and reporting outputs.
• Experience testing applications, platforms, automation workflows, APIs, integrations, Power Apps, Power Automate, Dataverse or Microsoft 365 solutions.

Responsibilities

• Own and lead UAT and quality assurance activities across Power BI, data platforms, applications, automation solutions and other digital products.
• Lead UAT planning and execution, coordinating activities across PODs and facilitating sessions with stakeholders across multiple geographies.
• Translate PRDs, functional requirements and acceptance criteria into comprehensive test scenarios and test cases, maintaining traceability through testing and release.
• Perform and coordinate functional, data and output validation, including source-to-report reconciliation, KPI calculations, business rules, filters, security, refreshes and automation outputs.
• Test Power BI reports and semantic models for accuracy, usability and functionality, including visuals, measures, drill-throughs, interactions, filters, navigation, RLS and report consistency.
• Validate platforms, applications, integrations, automation workflows and AI-enabled outputs to ensure they operate as designed and meet agreed requirements.
• Maintain product quality and design standards, conduct regression and release validation, and ensure products remain stable following enhancements and fixes.
• Maintain defect and enhancement backlogs, report UAT status and release readiness, monitor SLAs and work with developers and technical teams to drive issues through to timely resolution.

Skills

Quality Assurance

UAT

BI testing

Data testing

Application testing

Product quality

Technology delivery

Power BI testing

SQL

Jira

Azure DevOps

Power Apps

Power Automate

Dataverse

Microsoft 365

Tools

Power BI

Jira

Azure DevOps

Power Apps

Power Automate

Dataverse

Microsoft 365

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Director – Product Quality

Purpose of the role:

The role provides specialist expertise in product quality, UAT, data validation and delivery assurance across Power BI, platforms, applications and automation solutions. It ensures that product requirements are translated into testable scenarios and that products are accurate, consistent, aligned to design standards and operationally stable.

In this role, you will:

• Own and lead UAT and quality assurance activities across Power BI, data platforms, applications, automation solutions and other digital products.
• Lead UAT planning and execution, coordinating activities across PODs and facilitating sessions with stakeholders across multiple geographies.
• Translate PRDs, functional requirements and acceptance criteria into comprehensive test scenarios and test cases, maintaining traceability through testing and release.
• Perform and coordinate functional, data and output validation, including source-to-report reconciliation, KPI calculations, business rules, filters, security, refreshes and automation outputs.
• Test Power BI reports and semantic models for accuracy, usability and functionality, including visuals, measures, drill-throughs, interactions, filters, navigation, RLS and report consistency.
• Validate platforms, applications, integrations, automation workflows and AI-enabled outputs to ensure they operate as designed and meet agreed requirements.
• Maintain product quality and design standards, conduct regression and release validation, and ensure products remain stable following enhancements and fixes.
• Maintain defect and enhancement backlogs, report UAT status and release readiness, monitor SLAs and work with developers and technical teams to drive issues through to timely resolution.

To be successful you will:

• 7+ years of experience in Quality Assurance, UAT, BI testing, data testing, application testing, product quality or technology delivery assurance.
• Strong experience testing Power BI reports, semantic models, measures, relationships, filters, interactions, drill-throughs, RLS and refresh behaviour.
• Strong SQL skills and experience with data validation, reconciliation and data-quality testing across source systems, data platforms and reporting outputs.
• Experience testing applications, platforms, automation workflows, APIs, integrations, Power Apps, Power Automate, Dataverse or Microsoft 365 solutions.
• Strong understanding of test planning, test cases, defect management, regression testing, release validation and traceability.
• Experience converting PRDs and functional requirements into detailed test scenarios, identifying requirement gaps, unclear business rules and edge cases.
• Experience with Jira, Azure DevOps or equivalent tools, including backlog management, defect tracking, SLA monitoring and quality reporting.
• Strong analytical, organisational and collaboration skills, with experience working in Agile, matrixed environments and driving quality outcomes with development, data and technology teams.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.