Assistant Director, Internal Transformation Services

Jobtailor; Gurugram District; On-site; INR 1,800,000 - 4,000,000; Full time

Job summary

Jobtailor in Gurugram, Haryana, India seeks an experienced Senior Consultant to collaborate with executive leadership, drive business transformation, and manage complex projects from initiation to closure. The role emphasizes data‑driven decision making, design thinking, and change management expertise.

The ideal candidate will have 10+ years of consulting experience, strong MS Suite skills, and certifications like PMP or Change Management.

Qualifications

• Master’s degree in business administration, management, or a related field.
• 10+ years of experience with at least 7 years of management/business consulting experience.
• Advance MS Suite skills – particularly, to develop engaging presentations and dashboards.
• Professional certifications such as PMP, certification in Change Management or Design Thinking are highly desirable.
• Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.
• Extensive knowledge of change management principles, models, and methodologies, with hands‑on experience leading change initiatives.
• Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.
• Awareness and experience of leveraging technology as enablers.
• Exceptional communication and presentation skills with the ability to tailor messages to diverse audiences.
• Good to have experience working in the Big 4 professional services firms and other global management consultancies is highly desirable.
• MBA or equivalent advanced education is preferable.
• Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage.

Responsibilities

• Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities.
• Strong leadership skills with the ability to influence and guide teams toward successful outcomes.
• Manage & engage senior stakeholder relationships at CxO, Partner, and Functional Head levels.
• Perform rapid assessment of stakeholder landscape and provide insights to accelerate action toward refining the current state.
• Bring a diverse and thought‑provoking perspective to transformations, including market trends and new innovative ideas to drive data‑driven decision making.
• Excel in analytical and problem‑solving abilities, with a strategic mindset and attention to detail.
• Drive and build upon a culture of continuous improvement by developing innovative ideas.
• Conduct comprehensive analyses of organizational processes and systems.
• Provide strategic recommendations and action plans to drive business performance and transformation.
• Develop roadmaps for implementing project management, organizational change management, and design thinking initiatives.
• Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes.
• Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Foster effective communication and collaboration among project teams and stakeholders.
• Develop and implement change management strategies to support organizational transformation initiatives.
• Conduct Change Impact Analysis, Change Readiness/Gap Assessment, and provide actionable recommendations on immediate and long‑term basis.
• Build a strong change network, drive change adoption, manage stakeholders with a people‑centric approach, and work toward mindset shift and cultural transformation when needed.
• Monitor and evaluate the effectiveness of change management efforts and make necessary adjustments.
• Apply design thinking principles and methodologies to identify innovative solutions to complex business problems.
• Conduct user research, gather insights, and define user personas and journeys.
• Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations.
• Contribute to the development and enhancement of consulting methodologies and frameworks.
• Mentor and coach junior consultants, providing guidance and support in their professional growth.

Skills

Project Management

Change Management

Design Thinking

Data Analysis

Process Improvement

User Research

Dashboard Development

Presentation Skills

Risk Management

Strategic Planning

Leadership

Communication

Collaboration

Mentoring

Influencing

Education

Master’s degree in business administration, management, or a related field

MBA or equivalent advanced education

PMP Certification

Change Management Certification

Design Thinking Certification

Organizational Change Management Certification

Facilitation Certification

Tools

Advance MS Suite

Job description

Responsibilities

• Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities.
• Strong leadership skills with the ability to influence and guide teams toward successful outcomes.
• Manage & engage senior stakeholder relationships at CxO, Partner, and Functional Head levels.
• Perform rapid assessment of stakeholder landscape and provide insights to accelerate action toward refining the current state.
• Bring a diverse and thought‑provoking perspective to transformations, including market trends and new innovative ideas to drive data‑driven decision making.
• Excel in analytical and problem‑solving abilities, with a strategic mindset and attention to detail.
• Drive and build upon a culture of continuous improvement by developing innovative ideas.
• Conduct comprehensive analyses of organizational processes and systems.
• Provide strategic recommendations and action plans to drive business performance and transformation.
• Develop roadmaps for implementing project management, organizational change management, and design thinking initiatives.
• Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes.
• Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Foster effective communication and collaboration among project teams and stakeholders.
• Develop and implement change management strategies to support organizational transformation initiatives.
• Conduct Change Impact Analysis, Change Readiness/Gap Assessment, and provide actionable recommendations on immediate and long‑term basis.
• Build a strong change network, drive change adoption, manage stakeholders with a people‑centric approach, and work toward mindset shift and cultural transformation when needed.
• Monitor and evaluate the effectiveness of change management efforts and make necessary adjustments.
• Apply design thinking principles and methodologies to identify innovative solutions to complex business problems.
• Conduct user research, gather insights, and define user personas and journeys.
• Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations.
• Contribute to the development and enhancement of consulting methodologies and frameworks.
• Mentor and coach junior consultants, providing guidance and support in their professional growth.

Requirements

• Master’s degree in business administration, management, or a related field.
• 10+ years of experience with at least 7 years of management/business consulting experience.
• Advance MS Suite skills – particularly, to develop engaging presentations and dashboards.
• Professional certifications such as PMP, certification in Change Management or Design Thinking are highly desirable.
• Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.
• Extensive knowledge of change management principles, models, and methodologies, with hands‑on experience leading change initiatives.
• Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.
• Awareness and experience of leveraging technology as enablers.
• Exceptional communication and presentation skills with the ability to tailor messages to diverse audiences.
• Good to have experience working in the Big 4 professional services firms and other global management consultancies is highly desirable.
• MBA or equivalent advanced education is preferable.
• Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage.

Hard Skills

• Project Management
• Change Management
• Design Thinking
• Data Analysis
• Process Improvement
• User Research
• Dashboard Development
• Presentation Skills
• Risk Management
• Strategic Planning

Soft Skills

• Leadership
• Communication
• Collaboration
• Mentoring
• Influencing

Certifications & Qualifications

• PMP
• Change Management Certification
• Design Thinking Certification
• Organizational Change Management Certification
• Facilitation Certification