Assistant Chief Cashier

Landmark Group; Bengaluru; On-site; INR 240,000 - 420,000; Full time

Job summary

Lifestyle International Private Limited, a Landmark Group company, seeks a Cashier Supervisor for a store location at Mantri Mall, Bengaluru. The role covers billing operations, till management, petty cash, customer service, promotions, MIS, and team support to ensure smooth store checkout.

Education required: Graduation with preference for Commerce; 3–5 years of cashiering experience. Reports to Chief Cashier and drives accurate cash handling and customer satisfaction.

Qualifications

• Graduation is required for the role.
• Bachelor's course in any field, others accepted.

Responsibilities

• Process customer bills quickly and accurately.
• Handle all payment methods and verify billed items.
• Manage billing procedures and customer service standards.
• Verify items match packed products and manage pricing changes.
• Handle loyalty rewards, discounts, and approvals.
• Ensure POS and billing equipment function properly.
• Maintain counters, supplies, and cash handling records.
• Deposit daily collections accurately and reconcile end of shift.
• Manage petty cash payments with required approvals.
• Ensure a positive checkout experience and assist customers.
• Inform customers about offers, promotions, and loyalty programs.
• Prepare and share MIS reports with stakeholders.
• Guide and train cashiers; monitor performance.

Skills

Survivability

Team building

working in teams

Risk Analysis

Adaptability

Flexibility

Education

Graduation

Bachelors Course - Others

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept Non Concept LS

Function Operations

Sub Function Cash and Billing

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region South

Location Type Store

Work Location Mantri Mall Blr LS

Skills

Skill

Survivability Team building and working in teams Risk Analysis Adaptability Flexibility

Qualification

Graduation

Bachelors Course - Others

Working Language

Job Description

Cashier Supervisor (Simplified Job Description)

Role: Cashier Supervisor (Executive / Junior Executive)
Department: Retail Operations
Education: Graduate (Preferably Commerce)
Experience: 3-5 Years in Cashiering
Reports To: Chief Cashier

Role Purpose

Manage billing and cash counter operations efficiently to provide a smooth and pleasant shopping experience for customers while supporting the Chief Cashier in daily store cashiering activities.

Key Responsibilities

1. Billing Operations

• Process customer bills quickly and accurately.
• Accept and handle all payment methods (cash, cards, gift vouchers, credit notes, etc.).
• Follow billing procedures and customer service standards.
• Verify that billed items match packed products.
• Handle price changes, discounts, and loyalty reward redemptions with proper approvals.

2. Till Management

• Ensure POS machines, card machines, and other billing equipment work properly.
• Maintain cleanliness and organization of billing counters.
• Ensure availability of bill rolls, carry bags, and other supplies.
• Prevent billing errors, inventory losses, and shrinkage.
• Manage cash float according to company guidelines.
• Reconcile cash and all payment transactions at the end of each shift.
• Issue and redeem gift vouchers, credit notes, and gift items.
• Maintain cash-related records, registers, and documents.
• Deposit daily collections accurately without shortages or excesses.

3. Petty Cash Management

• Manage petty cash payments, closures, and replenishment.
• Obtain required approvals for cash payments.
• Ensure adequate cash availability in the store.

4. Customer Service

• Greet and assist customers professionally.
• Ensure a positive checkout experience.
• Resolve basic customer concerns at the cash counter.

5. Marketing & Promotions

• Inform customers about offers, promotions, and discount vouchers.
• Promote loyalty membership programs.
• Collect and verify customer data for loyalty enrollments.

6. MIS Reporting

• Prepare and share required reports with relevant stakeholders.

7. Team Support

• Guide and support cashiers.
• Help allocate tasks and monitor performance.
• Train team members on cashiering processes.

Key Performance Indicators (KPIs)

• Error-free billing and cash handling.
• Accurate banking and reconciliation.
• Control shrinkage and support tender promotion targets.

Customer

• Excellent customer service at checkout.
• Positive customer feedback.

Process

• Compliance with billing SOPs and checklists.

People

• Demonstrate company values and teamwork.
• Continuous learning and self-development.

Functional Skills

• Cash handling and till operations
• Billing process knowledge
• Loyalty programs and promotions
• Petty cash management
• Product and process knowledge

Behavioral Skills

• Planning and organization
• Problem-solving
• Communication
• Numerical ability
• Teamwork and collaboration
• Learning and development mindset

In short: The Cashier Supervisor ensures accurate billing, effective cash management, excellent customer service, compliance with store procedures, and supports the cashiering team to achieve smooth store operations.