Assistant Branch Manager-Inbound_Branch Banking-Service_Andhra Pradesh

Kotak Mahindra Bank; Andhra Pradesh; Sur place; INR 700 000 - 900 000; Plein temps

Résumé du poste

Kotak Mahindra Bank, Andhra Pradesh, seeks an Assistant Branch Manager-Inbound to oversee daily branch operations and ensure regulatory compliance. The role focuses on delivering exceptional customer experiences, managing queues, and supervising cash-related activities.

The ideal candidate will demonstrate strong leadership, a solid understanding of banking operations, and a commitment to process excellence in a fast-paced branch environment.

Qualifications

• Bachelor's degree in a relevant field.
• Experience in branch banking or operations is desirable.
• Strong leadership and customer service orientation required.

Responsabilités

• Oversee day-to-day branch operations to ensure smooth functioning.
• Ensure adherence to bank policies, audit standards, and regulatory requirements.
• Authorize and verify system inputs for customer transactions by subordinates.
• Manage branch lobby and customer queues to optimize service delivery.
• Handle cash operations, including FX and travelers' cheques, within limits.
• Address and resolve customer complaints within defined turnaround times.
• Ensure AML/KYC compliance for all account opening forms submitted to CPC/RPC.

Connaissances

Leadership

Customer service

Regulatory compliance

Cash handling

Formation

Bachelor's Degree

Description du poste

Assistant Branch Manager-Inbound_Branch Banking-Service_Andhra Pradesh

Andhra Pradesh, India

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Job Description

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.

Responsibilities

• Oversee day-to-day branch operations, ensuring smooth and efficient functioning.
• Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
• Authorize and verify system inputs for customer transactions and service requests done by subordinates.
• Manage branch lobby and customer queues to enhance service delivery.
• Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits.
• Address and resolve customer complaints within defined turnaround times (TAT).
• Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.

Job Info

• Job Identification 262171
• Job Category Consumer Bank
• Posting Date 09/28/2026, 12:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations Ground Floor, 8-111/10, SHAR Bypass Road, Yerrabalem, Post & Mandal -Sullurpeta, Sullurpeta, Andhra Pradesh, 524121, IN