Assistant Branch Manager - Gold Loan

Poonawalla Fincorp; Nagpur District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Poonawalla Fincorp is seeking a seasoned professional to drive field and branch marketing for gold loan products. You will plan and execute marketing activities to create a healthy lead pipeline, engage customers, verify KYC, and initiate loan disbursals while ensuring compliance.

The role requires coordinating with branch teams, managing risk on collections, and mentoring staff to improve overall branch performance. Based in Nagpur district, with on-site responsibilities.

Qualifications

• 5+ years of product/sales experience in gold loan or asset products.

Responsibilities

• Drive field marketing activities to improve branch visibility.
• Plan, conduct & monitor branch and field level marketing activities to ensure a healthy pipeline of leads and business conversion.
• Verify customer KYC documents and initiate loan disbursals.
• Authorize transactions for disbursal, foreclosure, release and customer payments.
• Maintain NPAs through strong follow-ups on interest collections.

Skills

Gold loan sales

Job description

Responsibilities

• Drive & participate in field marketing activities with the team to improve branch visibility.
• Plan, conduct & monitor the branch & field level marketing activities to ensure healthy pipeline of leads resulting in business conversion & branch growth.
• Focus on customer engagement & appraisal of gold ornaments being pledged with correct weight & purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledge ornaments as per company policy.
• Verify customer KYC documents, application requests and initiate loan disbursals.
• Process foreclosure, part release, closure, interest payment transactions basis customer requests.
• Authorize transactions for disbursal, foreclosure, release and accept customer payments.
• Responsible for keeping NPAs in control through strong follow ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
• Increase gold loan business plus various other third-party products.
• Responsible for correct valuation & maintenance of 100% process compliance at branch.
• Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Qualifications

• 5+ years of Product / Sales experience in Gold loan or other Asset products