Asset Servicing Associate

Aumni; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

JPMorganChase is seeking an experienced Asset Servicing Associate to ensure accurate and timely corporate action payments, income processing, and robust controls across a global client base. You will oversee transaction verification, supervisory checks, and issue management while collaborating with internal teams, clients, custodians, and agents to resolve inquiries and drive improvements.

The role emphasizes leadership in process optimization, risk mitigation, and staff development, with

Qualifications

• 10+ years of relevant experience in asset servicing, including income and corporate actions.
• Analytical mindset and advanced problem-solving skills to identify, escalate, and resolve complex operational issues independently.
• Partner effectively with internal teams, external clients, custodians, agents, depositories, and third-party service providers.
• Deliver against tight timelines while supporting strategic change initiatives.
• Maintain a strong controls mindset and consistently identify process risk and remediation opportunities.

Responsibilities

• Execute accurate and timely mandatory corporate action payments received from agents and depositories.
• Validate high-value payments and verify transactions to support strong controls and error prevention.
• Perform supervisory checks and complete daily operational signoffs in line with defined standards.
• Act as the primary contact for partner site inquiries, client requests, and ad hoc projects related to asset servicing issues.
• Provide timely management reporting and escalat... issues to senior leaders locally and across partner sites.
• Assist with developing and updating procedures, supporting systems enhancements, and progressing efficiency goals.
• Diagnose problems and deliver operational or technical resolution within defined and limited autonomy.
• Identify risks, issues, and trends, complete root cause analysis, and recommend remediation actions.
• Optimize processes by reducing false exceptions and improving how work is executed.
• Deliver training sessions and serve as a go-to subject matter resource for the team and partners.
• Manage resource planning, coaching, objective setting, performance reviews, and succession planning to strengthen team capacity and continuity.

Job description

Shape the future of operational excellence by protecting clients and the firm through strong controls, continuous improvement, and leadership opportunities in a global environment.

As an Asset Servicing Associate within the Asset Servicing team in Commercial and Investment Bank, you deliver accurate, timely corporate actions and income processing while maintaining a strong controls environment. You oversee transaction verification, supervisory checks, and issue management while partnering with internal teams, clients, and external agents to resolve inquiries and drive improvements. You lead people and change initiatives that strengthen resiliency, improve efficiency, and support a culture of inclusion and opportunity.

Job Responsibilities:

• Execute accurate and timely mandatory corporate action payments received from agents and depositories.
• Validate high-value payments and verify transactions to support strong controls and error prevention.
• Perform supervisory checks and complete daily operational signoffs in line with defined standards.
• Act as the primary contact for partner site inquiries, client requests, and ad hoc projects related to asset servicing issues.
• Provide timely management reporting and escalat... issues to senior leaders locally and across partner sites.
• Assist with developing and updating procedures, supporting systems enhancements, and progressing efficiency goals.
• Diagnose problems and deliver operational or technical resolution within defined and limited autonomy.
• Identify risks, issues, and trends, complete root cause analysis, and recommend remediation actions.
• Optimize processes by reducing false exceptions and improving how work is executed.
• Deliver training sessions and serve as a go-to subject matter resource for the team and partners.
• Manage resource planning, coaching, objective setting, performance reviews, and succession planning to strengthen team capacity and continuity.

Required qualifications, skills, and capabilities:

• Demonstrate 10+ years of relevant experience in asset servicing, including income and corporate actions.
• Apply an analytical mindset and advanced problem-solving skills to identify, escalat... and resolve complex operational issues independently.
• Partner effectively with internal teams, external clients, custodians, agents, depositories, and third-party service providers.
• Deliver against tight timelines while supporting strategic change initiatives aligned to organizational goals.
• Maintain a strong controls mindset and consistently identify process risk and remediation opportunities.

Preferred qualifications, skills, and capabilities:

• Demonstrate experience in staff development, performance evaluation, and succession planning.
• Communicate effectively and manage stakeholders across global teams with clear, regular status updates.
• Drive process improvements that enhance operational efficiency and strengthen day-to-day execution.
• Maintain a robust controls environment and support audit readiness through well-controlled processes and documentation.
• Show “Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Lead asset servicing controls for corporate actions and income, ensuring accurate payments, risk management, and process improvement.