Asset Servicing Analyst

JPMorgan Chase & Co.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase & Co. in Bengaluru is seeking an Announcement Capture Analyst to process high-risk corporate action events, capture and manage market announcement information, and partner with global stakeholders to resolve issues and improve service delivery using enterprise systems.

You will monitor service performance, identify risks, and implement process and technology changes to drive efficiency and accuracy across the event lifecycle.

Qualifications

• Understanding of asset servicing functions and interdependencies across sub-processes.
• Strong analytical skills with independent decision-making and initiative to enhance controls.
• Communicate risks and processing challenges clearly to management.
• Execute process improvements and digital tool initiatives to enhance service delivery.
• Organize work effectively to meet tight deadlines in a fast-paced environment.

Responsibilities

• Build understanding of corporate action events and end-to-end workflows.
• Support day-to-day workflow processing with high-quality outputs.
• Manage daily operations within defined controls.
• Monitor service performance and identify trends and risks.
• Analyze market announcements to spot nuances affecting processing.
• Lead process and technology changes to improve efficiency.
• Evaluate risks and strengthen controls around manual processes.
• Respond to client queries and understand client needs.
• Coordinate across local and global teams for timely issue resolution.
• Communicate processing risks and progress to stakeholders.
• Drive continuous improvement with disciplined execution and measurable outcomes.

Skills

Asset servicing understanding

Analytical decision making

Clear risk communication

Process enhancement initiatives

Organized work under deadlines

Tools

AI-powered analytics

Workflow automation

Intelligent process tools

Job description

Make your mark in a high-impact operations team where you will build market expertise, partner globally, and drive measurable service and risk improvements.

As an Announcement Capture Analyst in the Announcement Capture Team, you will process high-risk, complex mandatory corporate action events by capturing and managing market announcement information from key stages through event completion. You will partner with global stakeholders to resolve issues quickly, monitor service performance, and improve service delivery using enterprise systems and digital tools. You will apply market and process knowledge to actively manage operational risk across the event lifecycle while delivering a consistent client experience.

Job Responsibilities:

• Build a comprehensive understanding of corporate action events and end-to-end operational workflows, including custody and clearing processes.
• Support day-to-day workflow processing while consistently delivering high-quality, accurate outputs.
• Manage daily operations within defined operational parameters and controls.
• Monitor service performance and highlight trends, exceptions, and emerging risks.
• Analyze market announcements and event details to identify nuances that may impact processing outcomes.
• Lead identification and implementation of tactical and strategic process and technology changes that improve efficiency.
• Evaluate operational risks and strengthen controls around manual processes to minimize errors.
• Develop understanding of client needs by prioritizing timely, helpful responses to client queries and requests for assistance.
• Coordinate across operational areas locally and globally to ensure timely issue resolution through effective partnership.
• Communicate key processing risks, control considerations, and progress updates to stakeholders and management.
• Drive continuous improvement in service delivery through disciplined execution and measurable outcomes.

Required qualifications, skills, and capabilities:

• Demonstrate understanding of asset servicing functions and interdependencies across operational sub-processes.
• Exhibit strong analytical skills and make independent, reliable decisions, including taking initiative to enhance controls.
• Communicate clearly and articulate key risks and processing challenges to management and partners.
• Execute process enhancement and digital tool initiatives that improve service delivery and operational performance.
• Organize work effectively to meet tight deadlines in a fast-paced environment while prioritizing accurately.

Preferred qualifications, skills, and capabilities:

• Develop developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.