Asset Manager Vice President

JP Morgan Chase; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

JP Morgan Chase in Mumbai is seeking an Asset Servicing Vice President to lead end-to-end corporate actions processing from announcement capture through payment, with a focus on accuracy, timeliness, and controls. You will resolve cash and stock exceptions, mentor a high-performing team, drive risk-aware changes, and partner with clients, agent banks, custodians to protect the client experience.

The role also emphasizes system migrations, testing, and continuous improvements to deliver stable,

Qualifications

• Full-lifecycle asset servicing and corporate actions expertise (announcement capture, elections, payments).
• Middle-office and investment banking operations knowledge to manage complex processing, exceptions, and escalations.
• Income accounting concepts relevant to corporate actions processing and cash/stock movements.

Responsibilities

• Lead a high-performing Asset Servicing team by setting objectives, measures, priorities, and accountability aligned to client-service outcomes.
• Oversee accurate and timely corporate actions processing across the full lifecycle, from announcement capture through payment.
• Maintain a strong control environment with robust procedures, risk awareness, and timely escalation/remediation.
• Resolve cash and stock exceptions through disciplined investigation and root-cause analysis.
• Deliver complete corporate action election responses within required timelines and service standards.
• Partner with clients, agent banks, custodians, and internal teams to address ownership, handoffs, and service issues.
• Drive operational change initiatives and process improvements to strengthen controls and client experience.
• Support system migrations and user acceptance testing with planned execution and issue triage.
• Manage staffing, capacity, coverage, and business continuity to meet daily demand and peak volumes.
• Coach managers and team members in performance management, training, and career development.
• Communicate priorities and feedback through regular meetings and performance reviews.

Skills

Asset servicing

Corporate actions

End-to-end processing

Risk management

Stakeholder communication

People leadership

Process improvement

System migrations

Automation/AI integration

Job description

Make your mark by leading corporate actions operations, strengthening controls, and elevating the client experience while growing your leadership career.

As an Asset Servicing Vice President within the Asset Servicing team in Commercial Investment Banking, you lead end-to-end corporate actions processing from announcement capture through payment with a focus on accuracy, timeliness, and a strong control environment. You are accountable for resolving cash and stock exceptions, delivering complete election responses, and partnering with clients, agent banks, and custodians to protect the client experience. You drive operational change, including system migrations and testing, while developing a high-performing team and strengthening risk awareness.

Job Responsibilities:

• Lead a high-performing Asset Servicing team by setting clear objectives, measures, priorities, expectations, and accountability aligned to client-service outcomes.
• Oversee accurate and timely corporate actions processing across the full lifecycle, from announcement capture through payment.
• Ensure a strong control environment by maintaining robust procedures, promoting risk awareness, and driving timely escalation and remediation.
• Resolve cash and stock exceptions through disciplined investigation, root-cause identification, and sustained follow-through.
• Deliver complete corporate action election responses within required timelines and service standards.
• Partner with clients, agent banks, custodians, and internal teams across risk, technology, product, and operations to address ownership, handoffs, and service issues.
• Drive operational change initiatives and process improvements that strengthen controls and enhance the client experience.
• Support system migrations and user acceptance testing by coordinating plans, execution readiness, and issue triage.
• Manage staffing, capacity, coverage, and business continuity to meet daily demand, peak volumes, and resilient execution needs.
• Coach managers and team members through skill-building, training needs identification, career development, and succession planning.
• Communicate priorities and feedback through regular team meetings and one-to-ones, including recognition and performance issue management in line with firm processes.

Required qualifications, skills, and capabilities:

• Demonstrate full-lifecycle asset servicing and corporate actions expertise, including announcement capture, elections, and payments.
• Apply middle-office and investment banking operations knowledge to manage complex processing, exceptions, and escalations.
• Explain income accounting concepts relevant to corporate actions processing and associated cash and stock movements.
• Execute a strong controls mindset, including issue identification, documentation discipline, and remediation follow-through.
• Communicate clearly with demanding stakeholders across clients, agent banks, custodians, and internal partner teams.
• Exercise sound judgment to resolve complex issues while balancing risk management and client outcomes.
• Build people leadership capability through performance management, coaching, and talent development.
• Analyze breaks and exception trends to identify root causes and implement sustainable process fixes.
• Collaborate effectively with technology, product, and operations partners to deliver change and maintain service stability.
• Maintain focus on accurate, timely execution in a high-volume, time-sensitive processing environment.

Preferred qualifications, skills, and capabilities:

• Strengthen operational effectiveness by contributing to change initiatives and continuous improvement in asset servicing or corporate actions.
• Support platform or system migrations within operations environments, including structured testing and controlled cutover readiness.
• Identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.
• Lead teams through the adoption of AI-enabled analytics, workflow automation, or intelligent process tools to improve operational efficiency and accuracy, reduce manual effort, and support consistent, well-controlled execution through coaching, change adoption, and continuous improvement.