Artificial Intelligence Specialist (Night Shift)

Holiday Inn Club Vacations; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Holiday Inn Club Vacations is seeking an AI Specialist to design, develop, and deploy production AI applications on Azure OpenAI. You will lead multi-agent architectures, build secure REST APIs with FastAPI, and implement guardrails for safety and policy compliance.

The role requires hands-on Python backend development, cloud architecture on Azure, and experience with data stores like MongoDB/Redis/SQL Server.

Qualifications

• 3+ years of AI/ML engineering with 2+ years in GenAI/Azure OpenAI.
• Hands-on with OpenAI Agents SDK and multi-agent orchestration.
• Production experience with databases (MongoDB/Redis/SQL Server).
• Strong backend in Python and FastAPI, with containerization.

Responsibilities

• Design and implement AI-powered agents using OpenAI models and Agents SDK.
• Develop a multi-agent system with a state-machine driven booking workflow.
• Build modular prompts and cross-agent handoff logic.
• Create secure REST APIs via FastAPI with streaming, WebSocket, and middleware.
• Enforce AI safety guardrails for PII, jailbreak prevention, and policy compliance.
• Develop frontend in TypeScript for text and voice chat interfaces.
• Design databases (MongoDB, Redis, SQL Server) and ensure production reliability.
• Add LLM observability with Datadog and Azure Application Insights.
• Establish CI/CD pipelines in Azure DevOps with tests and quality checks.
• Collaborate with cloud architects and stakeholders; mentor teammates.

Skills

GenAI engineering

Azure OpenAI

Python

FastAPI

Docker

Kubernetes

Datadog

DevOps

Multi-agent systems

Prompt engineering

Education

Bachelor's or Master's in CS/AI/DS

Tools

OpenAI Agents SDK

MongoDB

Redis

SQL Server

WebRTC

Job description

POSITION DESCRIPTION

We are looking for a AI Specialist with hands-on experience building and deploying production AI applications using Azure Open AI Services and the Open AI ecosystem. The ideal candidate has deep expertise in generative AI, large language models (LLMs), multi-agent architectures, and conversational AI with a strong background in Python backend development and cloud-based architecture on Microsoft Azure. You will be responsible for designing, developing, and scaling AI-driven applications that leverage Azure Open AI and Open AI APIs to solve complex business problems in a real-world, customer-facing production environment.

ESSENTIAL DUTIES AND TASKS

• Design and implement AI-powered agents using Open AI models (GPT-4o, GPT-real time-audio, etc.) and the Open AI Agents SDK, including multi-agent orchestration with handoff patterns.
• Develop and maintain a multi-agent system with specialized agents that collaborate through a state-machine-driven booking workflow.
• Build production-grade prompt engineering systems versioned, modular prompts with step-by-step agent instructions, tool references, and cross-agent handoff logic.
• Develop secure and scalable REST APIs using Fast API (Python), including streaming responses (SSE), WebSocket & WebRTC handlers, and middleware for session validation and rate limiting.
• Implement AI safety and guardrails input/output guardrails for PII detection, jailbreak prevention, discount policy enforcement, and voucher compliance using pattern-matching and LLM-based approaches.
• Build and maintain the frontend using TypeScript supporting both text chat and voice chat interfaces.
• Design and manage database layers MongoDB, Redis, and SQL Server.
• Implement LLM observability using Datadog, Azure Application Insights.
• Build and maintain CI/CD pipelines using Azure DevOps PR pipelines, CD pipelines, QA and Production deployment pipelines with automated unit testing, code quality checks, and LLM evaluation stages.
• Collaborate with cloud architects, QA, and product stakeholders to translate business requirements into AI-driven experiences.
• Provide technical mentoring and code review guidance to team members, maintaining comprehensive documentation and coding standards.
• Provide technical mentoring and code review guidance to team members, maintaining comprehensive documentation and coding standards.

PROFESSIONAL SKILLSET QUALIFICATIONS

• Bachelors or Masters degree in Computer Science, Data Science, AI/ML, or a related field.
• 3+ years of experience in AI/ML engineering, with 2+ years focused on Gen-AI (Azure Open AI, Open AI APIs) or similar LLM platforms.
• Hands-on experience with the Open AI Agents SDK or similar agent frameworks multi-agent orchestration, tool calling, function tools, agent handoffs, and guardrails.Py).
• Expertise in Microsoft Azure Azure OpenAI, Azure Identity, Azure Redis Cache, Azure DevOps Pipelines.
• Hands-on experience with the OpenAI Agents SDK or similar agent frameworks multi-agent orchestration, tool calling, function tools, agent handoffs, and guardrails.
• Production experience building conversational AI / chatbot applications with real-world usage in NLP, booking flows, or customer-facing domains.
• Experience with MongoDB, Redis, and SQL Server for database operations in production applications.
• Experience building and deploying containerized applications using Docker and Docker Compose.
• Deep understanding of AI safety and responsible AI input/output guardrails, PII detection/redaction, jailbreak prevention, and policy compliance enforcement.
• Strong experience with prompt engineering versioned prompts, multi-step instructions, few-shot examples, tool description optimization, and cross-agent prompt coordination.
• Experience with LLM observability and monitoring Datadog, tracing, span creation, token usage tracking, and structured logging.
• Strong analytical, problem-solving, and debugging skills with a focus on code quality, test coverage, and production reliability.

PREFERRED QUALIFICATIONS

• Microsoft certifications (e.g., Azure AI Engineer Associate, Azure Solutions Architect Expert).
• Experience with MLOps model evaluation pipelines, LLM evaluation frameworks, experiment tracking.
• Experience with Open AI Realtime API WebRTC-based voice interactions, real-time speech-to-text and text-to-speech.
• Knowledge of Azure Kubernetes Service (AKS), Azure Functions, or serverless deployment patterns.
• Experience with pre-commit hooks, code quality automation (Ruff, MyPy, ESLint, Prettier), and Git-based workflow enforcement.
• Familiarity with Agile/Scrum methodologies and Azure DevOps Boards for project management.
• Contributions to open-source AI/ML projects or technical blogs is a bonus.