Area Manager

Amazon Inc.; Ahmedabad District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Amazon Inc. is seeking an Operations Manager, I to lead the extended delivery service partner stations and drive the operational plan. You will be responsible for people and performance management and expanding a new delivery channel.

Responsibilities include identifying improvements in transportation operations, analyzing workflows, reporting performance metrics, and piloting enterprise-wide programs for performance and delivery enhancements.

Qualifications

• Bachelor's degree or equivalent; 2+ years Amazon (blue badge/FTE) experience is acceptable in lieu of degree.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Responsibilities

• Understand business issues in Transportation operations and identify areas for improvement.
• Map requirements, analyze workflows, design solutions and prepare specifications.
• Be data-driven: develop and report performance metrics, forecast, and analyze for customer experience gains.
• Deep dive into industry practices and apply learnings to solve problems.
• Design and roll out enterprise programs for performance improvements and delivery efficiency.

Skills

Execution skills

Action oriented

Go-getter

Resourceful

Education

Bachelor's degree

Job description

Job Description: At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We’re seeking an Operations Manager to manage the extended delivery service partner stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Title: Operations Manager, I

Typical responsibilities will include:

• Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyse workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems
• Design, develop, pilot & roll out enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources

Basic Qualifications

Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.