Area Business Manager Working Capital

Intellectual Capital HR Consulting Pvt. Ltd.; New Delhi; Sur place; INR 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Intellectual Capital HR Consulting Pvt. Ltd. is seeking an Area Business Manager for Working Capital (WC) to lead a team of Relationship Managers in Mumbai and Bangalore.

The role focuses on growing new client acquisition and managing the portfolio of existing customers, with emphasis on relationship building with CFOs and promoters. The candidate should have 7–8 years of local market experience, with a mandatory background in Credit and Sales and proven leadership capabilities to drive

Qualifications

• MBA or CA is preferred.
• 7–8 years of experience in the local market.
• Background in Credit and Sales is mandatory.
• Prior experience in driving and managing teams.

Responsabilités

• Drive a team of Business and/or Portfolio RMs at the Area level.
• Manage a team to drive new client acquisition and/or manage existing customers.
• Build relationships with CFOs/Promoters and gain client trust.
• Increase book size, share of wallet, and profitability at the location.
• Mentor team members to achieve performance goals.
• Coordinate with operating units to customize client solutions.

Connaissances

Leadership

Team management

Relationship management

Stakeholder management

Communication skills

Sales knowledge

Formation

MBA or CA

Description du poste

Area Business Manager Working Capital (WC)

Department: Working Capital (WC)
Location: Mumbai and Bangalore
Reporting Relationship: Will have a team reporting to the role and will report to the Regional Business Manager (RBM).

Job Role

• To drive a team of Business and/or Portfolio RMs at the Area level.
• To manage a team that can drive new client acquisition and/or manage, maintain, and enhance the assigned portfolio of existing customers.
• Drive team for new acquisition through Branch Banking and/or customer referrals.
• Build relationships with key stakeholders (CFOs/Promoters) in the target segments and build client trust and confidence.
• Continually increase the book size, share of wallet (SOW), and profitability of the location.
• Inculcate in team members an understanding of client business models, trade-related activities, cash flows, etc., and drive identification of opportunities to grow client relationships.
• Groom and mentor team members to achieve desired performance levels (RM productivity).
• Resolve and address location-level concerns.
• Manage channels such as Retail Liabilities, Privy, Wealth, etc.
• Drive adoption of various digital initiatives at the location level.
• Ensure the right sourcing is being done at the location.
• Deepen market reach through trade meetings, industry associations, local forums, etc.
• Enhance cross-sell opportunities such as KLI, KGI, CMS, etc.
• Strengthen and build a sustainable trade book with a healthy mix of importers and exporters at the location.
• Stay alert to competitive developments in the target segments (other banks, financial institutions, etc.) and strengthen the organization's presence and market penetration.
• Drive high-caliber client service from the team.
• Manage TAT for the location within specified levels for client onboarding, customer requests, renewals, etc.
• Improve efficiency by monitoring and driving continuous process improvements.
• Benchmark and adopt industry best practices to enhance operational efficiency.
• Maintain strong coordination with operating units to customize and develop client solutions.
• Mitigate risks and manage them proactively.
• Ensure key portfolio hygiene parameters such as delinquency, churn, utilization, etc., are maintained at the location.

Candidate Requirements

• Preferably MBA or CA.
• 7-8 years of experience in the local market.
• Background in Credit and Sales is mandatory.
• Prior experience in driving and managing teams.
• Strong leadership, self-motivation, and communication skills.
• Excellent relationship management skills.
• Good influencing and stakeholder management skills.