AR Calling- RCMS - Specialist

PwC; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Job summary

PwC India’s Acceleration Center in Hyderabad is seeking an AR Calling - RCMS Specialist to support revenue cycle managed services for healthcare clients. You will handle collections, review accounts, and contribute to process follow-up in a fast-paced environment.

You will analyze billing activity, communicate findings clearly, and assist with process improvements using lean and Six Sigma methods. The role requires night shifts to align with US time zones and English proficiency.

Qualifications

• Minimum qualification: undergraduate or graduate degree.
• 6 months to 3 years of experience.
• English oral and written proficiency.

Responsibilities

• Handle accounts receivable follow-up and collections for healthcare clients.
• Analyze client processes to identify improvements and efficiency.
• Support technology solutions and automation to optimize performance.
• Assist clients in streamlining processes and improving productivity.
• Conduct in-depth operational analysis for process optimization.
• Collaborate with clients to deliver tailored consulting services.
• Apply lean and Six Sigma to reduce waste and improve workflow.
• Engage in project management to lead teams and meet timelines.
• Ensure quality delivery and client satisfaction.

Skills

Accounts receivable follow-up

Revenue cycle management

Process improvement

Lean methodologies

Six Sigma

Project management

English communication

Education

Undergraduate or Graduate degree

Tools

Epic HB / PB systems

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Specialist

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AR Calling - RCMS Specialist you will support revenue cycle managed services work by handling client collections activities, reviewing account details, and contributing to process follow‑up across assigned cases within our Operations Consulting practice. As a Specialist you will provide technical know‑how, handle detailed tasks, conduct in‑depth analysis, and support specific projects while taking ownership of your work in a fast‑paced environment. In this role at PwC, you will help analyze billing activity, track account status, communicate findings clearly, and support process improvement efforts that help clients streamline operations and improve performance.

Responsibilities

• Proven experience in healthcare revenue cycle management, specifically in accounts receivable follow‑up and collections
• Analyzing client operational processes to identify areas for improvement and develop strategies to enhance productivity and efficiency
• Implementing technology solutions and process automation to optimize operational performance and drive business success
• Supporting clients in streamlining processes and improving productivity through operational excellence frameworks
• Conducting in‑depth operational analysis to provide specialized advice and guidance on process optimization
• Developing innovative solutions to address client needs and improve operational effectiveness
• Collaborating with clients to understand their business requirements and deliver tailored consulting services
• Applying lean process improvement methodologies to reduce waste and optimize workflow efficiency
• Utilizing Six Sigma techniques to enhance operational processes and achieve desired outcomes
• Managing service operations to validate quality delivery and customer satisfaction
• Engaging in project management activities to lead teams in achieving project goals and meeting success criteria within specified timelines

What You Must Have

• Minimum Qualification: Any Undergraduate Degree (10+2 or Equivalent) OR Graduate Degree in any discipline from a recognized university/institution
• Min 6 months to 3 years of experience
• Oral and written proficiency in English required
• Shift timings: Flexible to work in night shifts (US Time zone)

What Sets You Apart

• Knowledge of medical coding (ICD-10, CPT)
• Familiarity with UB-04 and/or CMS-1500 claim forms
• Experience with Epic HB or PB systems
• Excelling in documentation and reporting
• Adhering to HIPAA regulations and guidelines
• Collaborating with internal departments to resolve issues
• Identifying and resolving payment delays

Travel Requirements

Not Specified

Job Posting End Date