AR Caller -Prior Auth& EV

Lapiz

Chennai

On-site

INR 279,000 - 424,000

Full time

14 days+

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Benefits offered by this job

Two-way cab facility

Fixed weekends off (Sat & Sun)

Career growth opportunities

Job summary

Lapiz is hiring for an AR Caller (US Healthcare) in Chennai. You will handle prior authorizations, verify insurance eligibility, and coordinate with payers to ensure timely approvals. The role requires attention to detail, good English communication, and readiness to work night shifts.

This on-site position offers two-way cab facilities and weekend offs, with growth opportunities based on performance and experience.

Qualifications

Eligible candidates must hold any degree.
Proficient English communication is mandatory.
Basic computer literacy is required for daily tasks.
Strong analytical and problem-solving abilities are essential.
Candidate must be willing to work night shifts.

Responsibilities

Verify patients' insurance eligibility, benefits, coverage details and policy validity by contacting US insurance companies.
Obtain prior authorizations for hospital services, procedures, admissions and diagnostic tests as required.
Coordinate with insurance providers and hospital billing teams to ensure timely authorization approvals.
Document verification results, authorization numbers, reference IDs and follow-up details in the system.

Skills

Good English communication

Basic computer skills

Analytical thinking

Problem-solving ability

Willingness to night shift

Education

Any degree

Job description

About Lapiz

As part of a technology-focused group founded in 1999, Lapiz engages in digital publishing solutions, healthcare BPO services, real estate services, accounting services, technical publication services, logistics services, data annotation services, software development, e-commerce and CRM. As a wholly-owned division of Ultramarine & Pigments Ltd.

Job Description AR Caller (US Healthcare)

Experience-0.6 month-3.5 yrs(Must in Prior Auth&EV)

Job Title: AR Caller - US Healthcare
Location: Chennai
Work Days: Monday to Friday
Shift: Night Shift (US Process)
Transport: Two-way cab provided

Job Summary

Key Responsibilities

Verify patients insurance eligibility, benefits, coverage details, and policy validity by contacting US insurance companies.
Obtain prior authorizations for hospital services, procedures, admissions, and diagnostic tests as required.
Coordinate with insurance providers and hospital billing teams to ensure timely authorization approvals
Document verification results, authorization numbers, reference IDs, and follow-up details accurately in the system.
Follow up on pending authorizations, resolve insurance-related queries, and ensure compliance with payer guidelines and hospital billing procedures.
Resolve billing and payment issues
Update claim status accurately in the system
Meet daily productivity and quality targets

Eligibility Criteria