AR Caller

Guideline Inc; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

Guideline Inc. in Bengaluru is seeking an AR Caller to handle customer inquiries, provide timely solutions, and ensure high customer satisfaction. The role requires excellent communication and ability to work in shifts.

You will interact via phone, email, and chat, maintain records, and coordinate with internal teams to resolve issues. Freshers may apply; salary is ₹500,000 to ₹700,000 per year.

Qualifications

• Experience in customer support or call center is preferred.
• Freshers may also apply.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve customer complaints efficiently and professionally.
• Maintain accurate records of customer interactions.
• Provide information about products and services.
• Follow up with customers to ensure issue resolution.
• Coordinate with internal teams for faster support.

Skills

Communication skills

Problem solving

Customer oriented

CRM tools

Shift work ability

Tools

CRM software

Job description

Job Title: AR Caller

Location: Bengaluru

Experience: [Experience] Years

Salary: 500000-700000

Company: [Company Name]

About the Role

We are looking for a dedicated and customer-focused AR Caller to join our team at

[Company Name]. The candidate will be responsible for handling customer queries, providing timely solutions, and ensuring high customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat.


• Resolve customer complaints efficiently and professionally.


• Maintain accurate records of customer interactions.


• Provide information about products and services.


• Follow up with customers to ensure issue resolution.


• Coordinate with internal teams for faster support.

Required Skills

• Excellent verbal and written communication skills.


• Strong problem-solving ability.


• Customer-oriented mindset.


• Basic computer knowledge and CRM tools.


• Ability to work in shifts and under pressure.

Qualifications

• Minimum education: {education}


• Experience in customer support or call center is preferred.


• Freshers may also apply.

Why Join Us?

• Friendly and professional work environment.


• Career growth opportunities.


• Attractive salary and performance incentives.


• Training and skill development programs.