apprentice

S&P Global; Gurugram District; On-site; INR 156,000 - 257,000; Full time

Benefits offered by this job

Health care coverage

Flexible downtime

Continuous learning

Invest in your future

Family friendly perks

Beyond the basics

Job summary

S&P Global invites applicants for an apprenticeship role in India. The program focuses on daily platform support, onboarding new users, and handling client inquiries for the Syndicated Loan Market offering.

It emphasizes process understanding, tax form review, and entity identifier management. You will work with a global team, follow internal procedures, and participate in continuous improvement via user feedback.

Qualifications

• Ability to think laterally, analyze, and question processes.
• Excellent oral and written communication skills.
• The requirement is in night shift.
• Proficient in MS Office.
• Team player with strong organizational skills.
• Ability to identify and elevate issues or concerns.
• Must multitask in a fast-paced environment.
• Eagerness to learn with strong analytical abilities.

Responsibilities

• General support of the Platforms.
• Onboarding new users, account maintenance, and resolving client questions; provide platform walkthroughs.
• Creation and maintenance of entity identifiers.
• Analysis of client details and tax forms.
• Collaborate with a global front-line client services team.
• Adhere to internal procedures.
• Proactively identify problems and escalate when needed.
• Channel user feedback to management for product/service improvements.
• Ad hoc duties and projects as assigned by team leader.
• Role evolves with candidate competencies to ensure growth.

Skills

Analytical thinking

Communication skills

MS Office proficiency

Team player

Multitasking

Problem-solving

Organizational skills

Ability to learn quickly

Attention to detail

Night shift eligibility

Job description

Job Description:

About the Role:

Grade Level (for internal use):

05

The Team:

The Loan Platforms division of S&P Global offers an innovative suite of products for its’ clients to address all of their loan settlement needs. It is the first fully operational provider of par and distressed loan closing and recordkeeping services for the primary and secondary loan markets. Through a unique combination of experienced personnel and electronic processing, hardware, and software, Loan Platforms is a single system to address market demands and support the entire life cycle of a loan.

Responsibilities and Impact:

The successful candidate will form a key part of the Loan Platforms team, responsible for maintaining the day-to-day operations of our Syndicated Loan Market offering, as well as supporting the questions and requests of our internal and external clients.

Responsibilities:

• General support of the Platforms
• New user onboarding, account maintenance, resolution of client issues or questions, and provide walk throughs on how to operate within the platform.
• Creation and maintenance of entity identifiers
• Analysis of client administrative details and tax forms
• Work with a global team responsible for front-line client services
• Must consistently adhere to all internal procedures
• Be pro-active in identifying problems. Either work with peers on a resolution or elevate them to management.
• Capture and channel user feedback to the management team to facilitate the continuous improvement of our products and services
• Ad hoc duties and projects as requested by the team leader
• The role will continuously evolve depending on the candidates’ competencies to ensure challenge and growth. You will be empowered to the extent of your capacities.

Our Apprenticeship Program

• The apprenticeship is a skill training program governed by The Apprenticeship Act, 1961 (India), where individuals have the chance to partner with our industry experts, with on-the-job experience focusing on high impact work that allows you to apply and develop your skills. Networking, business insights and tailored learning opportunities all support your growth and development, setting you up for success as you begin your career.
• S&P Global is looking to hire young fresh graduates and postgraduates, specifically 2025 and 2026 pass-outs, for a 12-month apprenticeship program.

WhatWe'reLookingFor

Basic Required Qualifications:

• Ability to think laterally, analyze, and question processes
• Excellent oral and written communication skills
• The requirement is in night shift
• Proficient in MS office
• Team player
• Ability to identify and elevate issues or concerns
• Excellent prioritization skills, ability to multitask and work in a fast paced environment a requirement
• Eager to learn with strong analytical and problem-solving abilities
• Great organizational skills are a requirement
• Goal and action oriented, with ability to organize, multi-task and prioritize in a fast-paced environment
• Must be able handle stressful customer situations with patience and poise
• Proficient PC skills, especially in Microsoft Word and Excel.
• Demonstrated knowledge and experience in working with internet-based applications
• Ability to review processes and suggest improvements

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

www.spglobal.com/marketintelligence

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [e-mail]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre‑employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only:

Know Your Rights: Workplace discrimination is illegal

Requirements: