Application Support Specialist

ACL Digital; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading IT services company in Bangalore is looking for an experienced Application Support professional. The role requires over 5 years of experience in monitoring frameworks and Python scripting for automation. You will be responsible for 24/7 application and infrastructure monitoring, ensuring optimal functionality and support. Knowledge of Grafana and hardware query workflows is preferred. This is a full-time position suited for mid-senior level candidates.

Qualifications

• 5+ years of experience in Application Support.
• Experience with 24/7 Monitoring & Support.
• Exposure to Open Roaming concepts is a plus.

Responsibilities

• Monitor application transactions and provide support.
• Customize alerts using Python for improved monitoring.
• Configure Grafana dashboards for real-time data visibility.

Skills

Monitoring Frameworks (e.g., Pingdom, Grafana, etc.)

Python scripting for automation or alert customization

Application + Infrastructure monitoring

Grafana configuration and dashboarding

Hardware query workflows

Job description

Direct message the job poster from ACL Digital

We are Hiring: Application Support: Bangalore: 5 + yrs Key Skills / Responsibilities

• Experience in Monitoring Frameworks (e.g., Pingdom, Grafana, etc.)
• Transaction Monitoring (~200 transactions monitored)
• Content-level Monitoring capabilities
• Python scripting for automation or alert customization
• L2/L3 Support – Application + Infrastructure + Use Case monitoring
• Exposure to Open Roaming concepts (added advantage)
• Experience in Grafana configuration and dashboarding
• Knowledge of Hardware query workflows / Graf DB

Support Coverage: 24/7 Monitoring & Support

5 + Yrs of Experience

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

Bangalore Urban, Karnataka, India