Application Support & Maintenance - Microsoft Technologies/Java/Middleware

NTT DATA, Inc.; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NTT DATA Services in Noida, Uttar Pradesh seeks an Application Support & Maintenance professional specializing in Microsoft Technologies, Java and Middleware to support healthcare interfaces. You'll handle L2/L3 production support for the Rhapsody Integration Engine, monitor routes, troubleshoot HL7 messages, and coordinate with cross-functional teams.

The role requires 4–8 years of experience, willingness to work 24x7 shifts from Noida, Bangalore or Hyderabad ODCs, and strong knowledge of

Qualifications

• Experience with HL7 interfaces and healthcare integration
• Hands-on Rhapsody integration engine knowledge
• Strong troubleshooting of middleware interfaces

Responsibilities

• Provide L2/L3 production support for Rhapsody Integration Engine and healthcare interfaces
• Monitor routes, message queues, errors, and system health
• Troubleshoot HL7 messages (failed, rejected, delayed, duplicate) and perform tracing from source to destination
• Coordinate with application, infrastructure, database, network and vendor teams during incident resolution
• Maintain operational documentation and participate in on-call rotation

Skills

HL7 v2.x

Rhapsody

Troubleshooting

On-call support

Tools

Rhapsody IDE

Message tracing

Interface deployment

Job description

Application Support & Maintenance - Microsoft Technologies/Java/Middleware

Date: Sep 16, 2026

Location: Noida, UP, IN

Company: NTT DATA Services

We are currently seeking a Application Support & Maintenance - Microsoft Technologies/Java/Middleware to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role: HL7 Rhapsody Integration Support Engineer
Support Level: L2/L3
Experience: Typically 4–8 years

The role requires working from the designated ODCs in Noida, Bangalore, or Hyderabad and adhering to the assigned 24x7 shift roster.

Key Responsibilities

• Provide L2/L3 production support for Rhapsody Integration Engine and associated healthcare interfaces.
• Monitor Rhapsody routes, communication points, message queues, errors, and system health.
• Troubleshoot failed, rejected, delayed, duplicate, or missing HL7 messages.
• Perform message tracing from source application through Rhapsody to destination systems.
• Analyze HL7 messages and identify issues related to segments, fields, data formatting, mappings, and transformations.
• Troubleshoot connectivity issues involving TCP/IP, MLLP, HTTP/HTTPS, SFTP/FTP and web services.
• Investigate interface failures and perform message reprocessing/resubmission after resolving the underlying issue.
• Support commonly used HL7 message types such as ADT, ORM, ORU, SIU, DFT and MDM.
• Troubleshoot HL7 ACK/NAK responses and application-level message rejection.
• Support Rhapsody routes, filters, communication points, mappings, lookup tables and message transformations.
• Perform interface configuration changes and deployments following change-management processes.
• Monitor server resources, application services, logs, queues, certificates and connectivity.
• Coordinate with application, infrastructure, database, network and vendor teams during incident resolution.
• Perform root-cause analysis for recurring production incidents and implement preventive actions.
• Participate in incident, problem, change and release-management activities.
• Maintain operational documentation, interface inventories, troubleshooting procedures, SOPs and knowledge articles.
• Participate in an on-call/support rotation for critical production interfaces where required.

Required Technical Skills

Rhapsody Integration Engine

Hands-on experience with:

• Rhapsody IDE
• Routes and route management
• Communication Points
• Filters and connectors
• Message transformations and mappings
• Message tracking and searching
• Error queues and message recovery
• Message resubmission/reprocessing
• Rhapsody logs and troubleshooting
• Configuration deployment and environment promotion
• Monitoring and operational administration

HL7

Strong understanding of HL7 v2.x, including:

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For Pay Transparency information, please click here.

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