Application Support Engineer - Cloud Vertex AI

Accenture; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture is seeking an Application Support Engineer to act as a software detective, troubleshooting and resolving issues across critical business systems in Bengaluru. You will collaborate with multiple teams to ensure smooth operation of essential applications and analyse performance for reliability improvements.

The role requires hands-on experience with Google Cloud Vertex AI Model Development, cloud principles, and ML deployment.

Qualifications

• Proficiency in Google Cloud Vertex AI Model Development.
• Strong understanding of cloud computing principles and practices.
• Experience with machine learning model deployment and management.
• Familiarity with troubleshooting and debugging software applications.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute to providing solutions to work-related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and methodologies.

Skills

Vertex AI

Cloud computing

ML deployment

Troubleshooting

Team collaboration

Education

15 years education

Job description

As an Application Support Engineer, you will act as a software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyse system performance, and implement solutions to enhance system reliability and efficiency. Your role will be pivotal in maintaining the integrity of business operations and supporting users in navigating software functionalities effectively. Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realisation.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute to providing solutions to work-related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in continuous learning to stay updated with the latest technologies and methodologies.

Requirements

• Proficiency in Google Cloud Vertex AI Model Development.
• Strong understanding of cloud computing principles and practices.
• Experience with machine learning model deployment and management.
• Familiarity with troubleshooting and debugging software applications.
• Ability to work collaboratively in a team-oriented environment.

Additional Information

• The candidate should have a minimum of 3 years of experience in Google Cloud Vertex AI Model Development.
• A 15 years full time education is required.
• 15 years of full-time education.