Application Support Engineer

Accenture services Pvt Ltd; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Accenture Services Pvt Ltd in Gurugram is seeking an experienced Application Support Engineer to investigate and resolve issues across critical business systems, ensuring smooth operation and proactive system monitoring.

The role requires 7.5+ years of SAP ABAP Development for HANA, strong debugging skills, and collaboration with multiple teams to improve stability and performance in a dynamic enterprise environment.

Qualifications

• Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
• Strong knowledge of debugging and troubleshooting techniques within SAP environments.
• Experience in analyzing system logs and performance metrics to identify root causes.
• Ability to design and implement effective solutions to complex technical issues.

Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system stability and optimize application performance.
• Mentor junior team members to enhance their technical and problem-solving skills.
• Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Skills

ABAP for HANA

Debugging

Logs analysis

Cross-team collab

Education

15 years full time education

Job description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Lead efforts to improve system stability and optimize application performance.
• Mentor junior team members to enhance their technical and problem-solving skills.
• Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills

• Must To Have Skills: Proficiency in SAP ABAP Development for HANA.
• Strong knowledge of debugging and troubleshooting techniques within SAP environments.
• Experience in analyzing system logs and performance metrics to identify root causes.
• Ability to design and implement effective solutions to complex technical issues.
• Familiarity with integration points between SAP modules and external systems.
• Capability to work with cross-functional teams to support and enhance business-critical applications.

Additional Information

• The candidate should have minimum 7.5 years of experience in SAP ABAP Development for HANA.
• This position is based at our Gurugram office.
• A 15 years full time education is required.