Application Lead

Accenture in India; Kolkata; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

A leading IT consulting firm in Kolkata seeks an Application Lead to oversee the design, build, and configuration of applications. This role involves collaborating with teams, monitoring application performance, and providing solutions to problems. Candidates should have a minimum of 5 years of experience in ServiceNow IT Service Management. The position offers full-time employment with a focus on IT and engineering.

Qualifications

• Minimum 5 years of experience is required in ServiceNow IT Service Management.

Responsibilities

• Lead the effort to design, build, and configure applications.
• Collaborate with various teams to ensure application requirements are met.
• Oversee the development process and provide guidance to team members.
• Engage in problem-solving activities to ensure optimal application functioning.
• Stay updated on industry trends and best practices.

Skills

Proficiency in ServiceNow IT Service Management

Experience with ServiceNow IT Operations Management

Understanding of application design and development processes

Configuration and customization of ServiceNow applications

Troubleshooting and resolving application-related issues

Education

15 years full time education

Job description

Summary

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience.

Responsibilities

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor project progress and ensure timely delivery of application features.

Professional & Technical Skills

• Must To Have Skills: Proficiency in ServiceNow IT Service Management.
• Good To Have Skills: Experience with ServiceNow IT Operations Management.
• Strong understanding of application design and development processes.
• Experience in configuring and customizing ServiceNow applications.
• Ability to troubleshoot and resolve application-related issues efficiently.

Educational & Experience

• Minimum 5 Year(s) Of Experience Is Required
• Educational Qualification: 15 years full time education
• Additional Information: The candidate should have minimum 5 years of experience in ServiceNow IT Service Management. This position is based at our Kolkata office.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology and Engineering
• Industries: IT Services and IT Consulting