Application Engineer- Technical & Field Support

Huber Suhner Electronics; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

HUBER+SUHNER in India seeks a Network Engineering/Technical Support professional to provide field and technical support for optical transceiver products and customer applications. You will troubleshoot network issues, perform transceiver qualification, and support customer projects with cross-functional teams.

The role requires CCNA, 4–8 years of experience, hands-on experience with Cisco/Juniper/Arista/Nokia/Dell/HPE gear, and strong Ethernet knowledge.

Qualifications

• Bachelor's degree in Electronics, Telecommunications, CS, Electrical Engineering or a related field.
• 4–8 years of experience in Network Engineering, Technical Support, or Application Engineering.
• CCNA certification required; CCNP is an advantage.
• Hands-on experience with Cisco, Juniper, Arista, Dell, HPE, Nokia or similar platforms.
• Strong understanding of Ethernet, routing, switching and network troubleshooting.
• Exposure to optical networking or transceivers is highly desirable.
• Basic Linux and scripting knowledge preferred.
• Excellent analytical, problem-solving and customer communication skills.
• Strong English communication skills and willingness to work with global customers.
• Occasional international travel may be required.

Responsibilities

• Provide technical and field support for optical transceiver products and customer applications.
• Troubleshoot connectivity, interoperability, and performance issues on network equipment and optical links.
• Perform transceiver qualification and validation on customer platforms.
• Support customer escalations through root-cause analysis and corrective actions.
• Conduct laboratory testing and generate technical reports.
• Collaborate with Product Management, Quality, RD and Sales to support customer projects.
• Deliver technical training and support customer visits when required.
• Develop expertise in transceiver EEPROM coding and platform compatibility.

Skills

CCNA

English communication

Analytical skills

Problem solving

Customer communication

Education

Bachelor's degree in Electronics/Telecommunications/CS/EE

Tools

Cisco gear

Juniper gear

Arista gear

Dell gear

HPE gear

Nokia gear

Job description

Your tasks

Main tasks and duties:

• Provide technical and field support for optical transceiver products and customer applications.
• Troubleshoot connectivity, interoperability, and performance issues on network equipment and optical links.
• Perform transceiver qualification and validation on customer platforms.
• Support customer escalations through root cause analysis and corrective action recommendations.
• Conduct laboratory testing and generate technical reports.
• Collaborate with Product Management, Quality, RD, and Sales teams to support customer projects.
• Deliver technical training and support customer visits when required.
• Develop expertise in transceiver EEPROM coding, platform compatibility, and product qualification.

Your profile

Education and experience:

• Bachelors Degree in Electronics, Telecommunications, Computer Science, Electrical Engineering, or a related technical field.
• 4 8 years of experience in Network Engineering, Technical Support, Application Engineering, or a related role.
• CCNA certification required; CCNP is an advantage.
• Hands-on experience with networking equipment such as Cisco, Juniper, Arista, Dell, HPE, Nokia, or similar platforms.
• Strong understanding of Ethernet networking, routing, switching, and network troubleshooting.
• Exposure to optical networking or optical transceivers is highly desirable.
• Basic Linux and scripting knowledge is preferred.
• Excellent analytical, problem-solving, and customer communication skills.
• Strong English communication skills and willingness to work with global customers.
• Occasional international travel may be required.

Preferred Skills

Personal Qualifications

• Experience with SFP, SFP+, SFP28, QSFP28, QSFP-DD, OSFP, or related optical modules.
• Knowledge of fiber optics, DWDM/CWDM, and data center networking.
• Familiarity with transceiver qualification, validation, and interoperability testing.
• Interest in learning EEPROM coding and transceiver software programming.
• Responsible, reliable, accurate, analytical, and independent way of working.
• Proactive with the necessary interest and willingness to learn new things.
• Should be able to work in international, intercultural and cross functional teams.

The financial health and commercial success of HUBER+SUHNER are the result of its value creation, long term and customer focused innovation and strong relationships with its stakeholders. A valued corporate culture makes HUBER+SUHNER a great place to work! As a part of an international team, we have challenging and exciting tasks in sustainability- related matters that support the success with the future-oriented applications and solutions. Your competences and your commitment to this happen count!

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.