Application Engineer – Technical & Field Support (Optical Transceivers)

Huber+Suhner; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Huber+Suhner in India is seeking a Network Support Engineer to provide technical and field support for optical transceiver products and customer applications. You will troubleshoot connectivity and performance on network equipment and optical links, perform transceiver qualification on customer platforms, and collaborate with Product Management, Quality, R&D, and Sales to support customer projects.

International travel may be required.

Qualifications

• Bachelor's degree in electronics or related field.
• 4–8 years in network engineering or related role.
• CCNA certification required; CCNP is an advantage.
• Experience with Ethernet, routing, switching, and network troubleshooting.

Responsibilities

• Provide technical and field support for optical transceiver products and customer applications.
• Troubleshoot connectivity, interoperability, and performance issues on network equipment and optical links.
• Perform transceiver qualification and validation on customer platforms.
• Support customer escalations through root cause analysis and corrective action recommendations.
• Conduct laboratory testing and generate technical reports.
• Collaborate with Product Management, Quality, R&D, and Sales teams to support customer projects.
• Deliver technical training and support customer visits when required.
• Develop expertise in transceiver EEPROM coding, platform compatibility, and product qualification.

Skills

Analytical skills

Problem-solving

Customer communication

English communication

Education

Bachelor's Degree in Electronics, Telecommunications, Computer Science, Electrical Engineering, or related technical field

Tools

Networking equipment (Cisco, Juniper, Arista, Dell, HPE, Nokia)

Job description

• Provide technical and field support for optical transceiver products and customer applications.
• Troubleshoot connectivity, interoperability, and performance issues on network equipment and optical links.
• Perform transceiver qualification and validation on customer platforms.
• Support customer escalations through root cause analysis and corrective action recommendations.
• Conduct laboratory testing and generate technical reports.
• Collaborate with Product Management, Quality, R&D, and Sales teams to support customer projects.
• Deliver technical training and support customer visits when required.
• Develop expertise in transceiver EEPROM coding, platform compatibility, and product qualification.

Your profile

Education and experience:

• Bachelor's Degree in Electronics, Telecommunications, Computer Science, Electrical Engineering, or a related technical field.
• 4–8 years of experience in Network Engineering, Technical Support, Application Engineering, or a related role.
• CCNA certification required; CCNP is an advantage.
• Hands-on experience with networking equipment such as Cisco, Juniper, Arista, Dell, HPE, Nokia, or similar platforms.
• Strong understanding of Ethernet networking, routing, switching, and network troubleshooting.
• Exposure to optical networking or optical transceivers is highly desirable.
• Basic Linux and scripting knowledge is preferred.
• Excellent analytical, problem-solving, and customer communication skills.
• Strong English communication skills and willingness to work with global customers.
• Occasional international travel may be required.

Your profile

Education and experience:

• Bachelor's Degree in Electronics, Telecommunications, Computer Science, Electrical Engineering, or a related technical field.
• 4–8 years of experience in Network Engineering, Technical Support, Application Engineering, or a related role.
• CCNA certification required; CCNP is an advantage.
• Hands-on experience with networking equipment such as Cisco, Juniper, Arista, Dell, HPE, Nokia, or similar platforms.
• Strong understanding of Ethernet networking, routing, switching, and network troubleshooting.
• Exposure to optical networking or optical transceivers is highly desirable.
• Basic Linux and scripting knowledge is preferred.
• Excellent analytical, problem-solving, and customer communication skills.
• Strong English communication skills and willingness to work with global customers.
• Occasional international travel may be required.

Preferred Skills

• Experience with SFP, SFP+, SFP28, QSFP28, QSFP-DD, OSFP, or related optical modules.
• Knowledge of fiber optics, DWDM/CWDM, and data center networking.
• Familiarity with transceiver qualification, validation, and interoperability testing.
• Interest in learning EEPROM coding and transceiver software programming.

Personal Qualifications

• Responsible, reliable, accurate, analytical, and independent way of working.
• Proactive with the necessary interest and willingness to learn new things.
• Should be able to work in international, intercultural and cross functional teams.

Why HUBER+SUHNER?

The financial health and commercial success of HUBER+SUHNER are the result of its value creation, long term and customer
focused innovation and strong relationships with its stakeholders. A valued corporate culture makes HUBER+SUHNER a great place to work! As a part of an international team, we have challenging and exciting tasks in sustainability- related matters that support the success with the future-oriented applications and solutions. Your competences and your commitment to this happen count!