Application Engineer (AE)

Adroitec Engineering Solutions; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Adroitec Engineering Solutions is seeking an Associate Application Engineer to provide technical support to the sales and marketing teams and assist customers regionally. The role offers opportunities to travel while supporting customers and prospects, and to up-sell solutions.

The position requires Creo Parametric and AutoCAD proficiency, along with strong communication and documentation skills. Freshers with good communication skills may also apply, with a willingness to learn and engage with

Qualifications

• 6 months to 1 year of Industrial/Teaching experience.
• Experience in Creo Parametric and AutoCAD is must.
• Experience in similar job shall be an added advantage.
• Freshers with good communication skills and Creo Parametric knowledge can apply.

Responsibilities

• Complete post-sale activities like complementary trainings, installations and orientations with good customer feedback.
• Support existing customer base by responding quickly to technical queries and generate referrals.
• Learn and stay updated on products handled by the company and gather competitive information.
• Collect product/service appreciation documents from customers.

Skills

CAD/CAM/CAE

Mechanical knowledge

Design knowledge

Technical documentation

Technical communication

MS Office

Teamwork

Communication skills

Local language knowledge

Education

B.E./B.Tech in Mechanical Engineering

M.E./M.Tech

Engineering (related field)

Additional CAD/CAM/CAE courses

Tools

Creo Parametric

AutoCAD

Job description

Responsibilities

• Complete post-sale activities like complementary trainings, installations and orientations with, good customer feed
• Support the existing customer base by reverting to their technical queries as quick as possible.Bring new opportunities/Referrals from existing Customer base
• Learn and keep yourself updated on various products that the company handles / acquires along with competitive Information.
• Collect as many product / service appreciation documents from customers as possible.

Desired Skills

Associate Application Engineer needs a wide range of skills and a good technology base to work from. As you are in to technical support job, sometimes you must give technical presentations, and other times be capable enough to understand design / drawings.

• Understand CAD/CAM/CAE applications
• Rich Knowledge and quick grasping of mechanical applications.
• Design / manufacturing knowledge of Mechanical systems.
• Practice Clean, detailed and clear documentation.
• Capable enough to convey technical information; sometimes to even non technical people too.
• Comfortable in using office software
• Ability to accommodate as a team player with good inter personal skills.
• Excellent oral and written communication skills
• Conversable in Local Language will an added advantage

Experience

An Associate Application Engineer needs to be well experienced to handle a range of products and applications;

• 6months-1 year of Industrial / Teaching experience.
• Working experience on Creo Parametric (Formerly Pro/E) and AutoCAD is Must.
• Experience in similar job shall be an added advantage.
• Freshers with Good communication skills and Creo Parametric software knowledge can also apply for this post.

Qualifications

• UG / PG in Engineering Mechanical / Automobile / Production / IP / Robotics /Aeronautical
• Additional CAD /CAM/CAE courses shall be of added advantage.

JobRole

JobRole: At Adroitec Engineering Solutions, an Application Engineer is a Technical Support faculty who internally supports the sales and marketing team and externally supports the existing customer base and prospects in a specific region. The AE role gives great openings to travel while supporting the customer / prospect base in the region. The AE plays a very key role in the selling process as he understands and suggests solutions for various applications, enabling the sales team to up-sell.