Analyst Financial Operations

Razorpay; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Razorpay is seeking an Analyst – Pricing Operations to join our Finance Operations team in Bangalore. You will review pricing revamp requests, ensure accuracy and approvals, and configure pricing across multiple payment methods.

This role requires collaboration with cross-functional teams to maintain profitability and compliance. The ideal candidate has 0.6–2 years in operations or pricing, strong attention to detail, and proficient use of ticketing tools like Salesforce or Freshdesk.

Qualifications

• 0.6–2 years of experience in operations, pricing or reconciliation.
• Strong governance and adherence to SOP-based tasks.
• Experience using ticketing systems such as Salesforce or Freshdesk.
• Excellent communication skills for cross-functional coordination.
• Bachelor’s degree in Commerce, Finance, or related field.

Responsibilities

• Validate pricing revamp requests from the POC team for approvals and accuracy.
• Configure merchant pricing across payment methods per SOPs.
• Coordinate with Banking Operations and Checker teams for margins and approvals.
• Manage pricing revamp workflows to closure with proper documentation.
• Ensure pricing changes comply with internal policies including necessary approvals.

Skills

Ticketing systems

Attention to detail

Communication skills

Education

Commerce/Finance/Business Administration degree

Tools

Salesforce

Freshdesk

Job description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

Job Title: Analyst – Pricing Operations

Location: Bangalore

Team: Finance Operations

Job Type: Full-time

Position Overview

We are looking for a detail-oriented and process-driven Analyst – Pricing Operations to join ourFinancial Operations team. In this role, you will play a critical part in reviewing and executingpricing revamp requests for our merchants, ensuring accuracy, compliance, and efficiency acrossmultiple payment methods. You will collaborate with cross-functional teams to manageworkflows, validate profitability, and help maintain a high standard of operational excellence. Ifyou thrive in a fast-paced fintech environment and enjoy working with structured processes, wewould love to hear from you.

Key Responsibilities

• Validate Pricing Requests: Review and verify all incoming pricing revamp requests fromthe POC team to ensure proper approvals, accuracy, and completeness.
• Configure Pricing Plans: Set up and modify merchant pricing across various paymentmethods (e.g., Cards, UPI Recurring, E-Mandate, Optimiser) in line with defined SOPs.
• Coordinate with Stakeholders: Raise tickets with the Banking Operations team tovalidate margins and with the Checker team for final approvals.
• Workflow Management: Initiate and track pricing revamp workflows through to closure,ensuring timely execution and proper documentation of all approvals.
• Policy Compliance: Ensure all pricing changes comply with internal policies, includingsecuring Function Head approvals where pricing may impact profitability.

Qualifications & Requirements

• 0.6–2 years of experience in an operations, pricing, or reconciliation role—preferably inthe fintech or payments sector.
• Strong understanding of process governance and attention to detail in executing SOP-based tasks.
• Experience using ticketing systems such as Salesforce, Freshdesk, or similar tools.
• Excellent communication skills for effective coordination with internal teams.
• Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
• Self-motivated and proactive, with the ability to work independently as well as in cross-functional settings.

Why Join Us?

• Opportunity to work in a high-growth fintech environment.
• Exposure to cross-functional teams and hands-on execution of pricing strategyoperations.
• A culture that values ownership, continuous improvement, and collaboration.

Razorpay believes in and follows an equal employment opportunity policy that doesnt discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.