Analyst - Catering Systems Administrator

United Airlines; Gurugram District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

United Airlines is seeking an Analyst - Catering Systems Administrator in India to maintain catering data integrity across multiple systems. The role focuses on data management, system configuration, and process improvement to support seamless catering services.

The ideal candidate has 3+ years in data entry/administrative support, strong analytical skills, and fluency in English. Remote work is possible, with local terms and conditions for employment under United Airlines Business Services Pvt.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration, or related field.
• 3+ years of data entry and administrative support experience for large-scale teams and systems.
• Exceptional attention to detail and accuracy.
• Strong analytical and data management capabilities.
• Ability to work across multiple stakeholder groups.
• Self-motivated with ability to work remotely.
• Fluency in English (written and spoken).
• Legal authorization to work in India without sponsorship.

Responsibilities

• Enter, verify, and maintain catering data across United’s systems.
• Design, build, and optimize system configurations for scheduling and vendor payments.
• Conduct data audits and resolve inconsistencies with stakeholders.
• Serve as liaison to report and resolve technical challenges.
• Develop scalable process enhancements for operational efficiency.
• Oversee system setup, maintenance, and vendor access control.
• Collaborate with cross-functional teams on ad-hoc projects.

Skills

Data entry

Administrative support

Attention to detail

Analytical skills

Communication

Project leadership

Education

Bachelor’s degree in Hospitality/Business Administration

Tools

SQL

Python

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using your extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Job Overview and Responsibilities

The Analyst - Catering Systems Administrator plays a critical role in maintaining the integrity and accuracy of catering data across United’s systems and tools. This position supports business partners in delivering seamless catering services for flights systemwide through meticulous data management, system administration, and process optimization.

Key Responsibilities:

• Data Management & Quality Assurance: Enter, verify, and maintain accurate catering data in United’s management systems, ensuring timely updates with the precision required to support operational excellence
• System Architecture & Configuration: Design and build system framework and codes to optimize service scheduling and ensure accurate vendor payments across the catering network
• Data Integrity & Error Resolution: Conduct comprehensive data audits, identify inconsistencies, and collaborate with stakeholders to resolve issues while maintaining the highest standards of data quality
• Technical Issue Resolution: Serve as a liaison between internal and external stakeholders to report, monitor, and resolve technical challenges efficiently
• Process Improvement: Develop and implement scalable process enhancements that drive operational efficiency and organizational agility
• Systems Administration: Oversee system setup, maintenance, vendor access management, and corporate compliance requirements
• Cross-Functional Collaboration: Partner with diverse teams and external vendors to support ad-hoc projects and ensure operational accuracy

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Qualifications

Required Qualifications:

• Bachelor’s degree in Hospitality, Business Administration, or related field
• 3+ years of experience in data entry and administrative support for large-scale teams and systems
• Exceptional attention to detail and accuracy
• Strong analytical and data management capabilities
• Proven ability to work effectively across multiple stakeholder groups
• Self-motivated with the ability to work independently in a remote environment
• Excellent written and verbal communication skills
• Solution-oriented mindset with strong problem-solving abilities
• Legal authorization to work in India without sponsorship requirements
• Fluency in English (written and spoken)
• Ability to lead projects

Preferred Qualifications:

• Advanced degree or specialization in Hospitality, Catering/Food Services, or Airline Industry
• Experience using AI tools like Copilot, Gemini etc.
• Technical proficiency in SQL and Python
• Knowledge of airport or airline catering operations
• Experience with continuous improvement methodologies
• Familiarity with enterprise management systems (Oracle, CAE, Coupa, SAP, etc.)