Analyst Business Systems

Cooper Standard; Chennai; Hybrid; INR 700,000 - 1,200,000; Full time

Job summary

Cooper Standard in Chennai seeks an IT Business Analyst for Sales to partner with Corporate Sales/Commercial teams and IT stakeholders. You will help design, deploy and support global sales solutions across SAP S/4HANA, Campfire, EDI, and quoting tools, translating business needs into actionable requirements.

You will coordinate with suppliers and business partners, support deployment, and contribute to the technology roadmap while developing and maintaining end-to-end sales processes and

Qualifications

• Functional business acumen in Sales/Commercial or Order to Cash.
• Strong organizational skills with multitasking ability.
• Excellent verbal and written communication for diverse audiences.
• Ability to interface with IT professionals and end users/partners.

Responsibilities

• Provides global support and troubleshooting for Sales/Commercial applications (Campfire, EDI, quoting tools, SAP).
• Identifies new capabilities and innovates on global sales solutions.
• Contributes to technology roadmap objectives for Sales/Commercial.
• Defines and documents solution requirements to support business processes.
• Coordinates with suppliers and users as part of project teams.
• Manages resources estimation with Development, Infrastructure and others.
• Prepares documentation for processes, training materials, and related artifacts.
• Supports testing and reviews functional designs with stakeholders.

Skills

Sales/Commercial

Order to Cash

Analytical skills

Project management

Communication skills

Education

Bachelor's degree in Information Systems

Tools

SAP S4HANA

Campfire

EDI tools

Job description

Job Description

Position Summary

The IT Business Analyst for Sales plays a vital role in establishing and maintaining trusted partnerships with Corporate Sales/Commercial teams and technical stakeholders. This position is responsible for providing technical expertise throughout the selection, process and solution design, and deployment of global business solutions within designated application portfolios.

A core aspect of this role involves a comprehensive understanding of Sales/Commercial business processes and supporting technologies to facilitate functional requirements definition, including process design and information needs. The incumbent will support solution implementation from conception through development and transition to operational support teams.

Primary Responsibilities

Relationship Management with Business Functions:

• Provides global support and troubleshooting for applications supporting Sales/Commercial teams, such as Campfire, EDI, sales quoting tools, and SAP.
• Assists business partners in identifying new capabilities, offering thought leadership and innovation regarding emerging trends in global sales solutions.
• Contributes to achieving objectives outlined by Sales/Commercial and IT leadership within the strategic technology roadmap.

Solution Functional Design:

• Defines and documents necessary solution requirements to deliver fully functional business processes and systems, clarifying scope of work.
• Utilizes business acumen in Sales/Commercial operations and IT disciplines to identify solutions aligned with IT standards and optimize the use of existing tools within the technology strategy.

Program Management and Initiative Deployment:

• Oversees delivery of initiatives within the Sales/Commercial domain.
• Maintains ownership of application portfolio processes and provides user training.
• Collaborates directly with suppliers, user representatives, and other systems staff as integral members of project teams.
• Supports coordination on estimating resources with Development, Infrastructure, and other departments to meet requirements and ensure acceptance.
• Facilitates engagement with business stakeholders during development phases.
• Reviews functional designs and coordinates business-led testing.
• Prepares documentation for processes, training materials, and related artifacts.
• Pursues ongoing self-development in Sales/Commercial processes and relevant technologies (e.g., SAP S4HANA ERP, quoting systems, Campfire).
• Manages and evaluates program risks, escalating recommendations for leadership review and business decision-making.

Education and Qualifications

• Recent graduate with a bachelor’s degree or equivalent in Information Systems, or a related field, along with 1–2 years of relevant business domain and industry experience.
• Demonstrated functional business acumen in Sales/Commercial or Order to Cash disciplines.
• Practical knowledge or experience with functional systems.
• Understanding comprehensive end-to-end Order to Cash processes for effective stakeholder interactions is preferred.
• Experience with SAP ERP is advantageous.
• Strong organizational skills with proven ability to multitask effectively; self-motivated and able to work independently.
• Excellent verbal and written communication skills are required to interface with both IT professionals and end users/partners, with the ability to tailor information for diverse audiences, including third parties.
• Capacity to assimilate information rapidly and make sound decisions based on individual circumstances.
• Solid analytical and problem-solving skills.
• Proficient in organizing and managing projects.

Position Type

Regular

Remote Status

Hybrid