Analyst Branch Manager, Consumer Banking Group

DBS Bank Ltd; Hanamkonda; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

DBS Bank Ltd in Hanumkonda invites an experienced Relationship Manager to lead a banking team and deliver exceptional customer service.

You will oversee branch operations, drive sales, analyze performance data, and collaborate across departments while ensuring compliance and employee engagement.

Qualifications

• Proven track record of leading a banking team and achieving growth.
• Strong analytical and data-driven decision making.
• Excellent communication with customers and colleagues.

Responsibilities

• Lead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectives.
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery.
• Develop and implement strategies to drive sales, cross-sell, and deepen customer relationships.
• Analyze branch performance data and identify areas for improvement.
• Collaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategy.

Skills

Team leadership

Customer service

Analytical skills

Strategic thinking

Communication skills

Job description

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.ResponsibilitiesLead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectivesOversee the day-to-day operations of the branch, ensuring efficient and effective service deliveryDevelop and implement strategies to drive sales, cross-sell, and deepen customer relationshipsAnalyze branch performance data and identify areas for improvementCollaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategyFoster a positive and inclusive work environment that encourages teamwork, professional development, and employee engagementEnsure compliance with all relevant policies, regulations, and proceduresRequirementsProven track record of successfully managing a team and driving business growthStrong analytical and problem-solving skills, with the ability to make data-driven decisionsExcellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and stakeholdersDemonstrated ability to develop and implement strategic initiativesProficient in using relevant banking systems and technologyCommitment to providing exceptional customer service and fostering a positive work environmentLocation:HanumakondaJob:Relationship ManagementSchedule:RegularEmployee Status:Full time