AMS Cloud HCM Lead

Peloton Consulting Group; Hyderabad; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Competitive base salary with bonus

Vacation, Leave, and Holiday pay

Annual Health Wallet

Group Medical Insurance

Group Term Accident & Life Insurance

Paid holidays and PTO

Job summary

Peloton Consulting Group in Hyderabad, India seeks an experienced Oracle HCM Lead for AMS. You will guide functional leadership across Oracle HCM, coordinate with stakeholders, and oversee complex support efforts while aligning with Oracle best practices.

The role requires 15 years of Oracle HCM Cloud experience, hands-on AMS exposure, and the ability to lead delivery teams, drive improvements, and manage escalations. A client-facing mindset and strong communication are essential.

Qualifications

• 15 years of experience in Oracle HCM Cloud support or implementation projects.
• Hands-on experience in application support, AMS, or post-go-live support environments.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently in a client-facing support environment.
• Alignment with delivery values: Can-Do attitude, teamwork, ownership, and client focus.
• Willingness to work in a shift-based support model as required.

Responsibilities

• Provide L2/L3 functional leadership across Oracle HCM, serving as the escalation point for complex production issues, service requests, and enhancements.
• Support Oracle HCM modules including Core HR, Talent Management, Payroll, Benefits, Oracle Recruiting Cloud (ORC), and Oracle Time and Labor (OTL).
• Lead and oversee solution design and architecture for HCM configurations, enhancements, integrations, reports, security changes, and application improvements.
• Review solutions, configurations, Fast Formulas, testing approaches, and deployment plans to ensure quality and alignment with Oracle best practices.
• Lead troubleshooting and root cause analysis for complex or recurring issues, coordinating functional and technical resources through resolution.
• Provide day-to-day leadership and guidance to HCM AMS consultants, including work review, mentoring, and support for complex delivery challenges.
• Partner with the Service Delivery Manager to manage backlog, priorities, aging, SLA performance, risks, resource needs, and upcoming client priorities.
• Lead the scoping and estimation of enhancements and help determine when larger initiatives should transition to project-based delivery.
• Identify opportunities for automation, optimization, technical debt reduction, and continuous improvement across the HCM environment.
• Support Oracle quarterly release assessments, including impact analysis, regression testing, recommended functionality, and adoption opportunities.
• Ensure adherence to incident, problem, change, testing, documentation, approval, and deployment processes within the AMS operating model.
• Serve as the HCM subject matter lead in client discussions, clearly communicating issues, risks, recommendations, solution options, and roadmap opportunities.

Skills

Oracle HCM Cloud

L2/L3 functional leadership

Client-facing support

Analytical problem-solving

Shift-based support

Tools

Oracle HCM Cloud Tools

Job description

Overview:

At Peloton, we don't just implement technology. We transform the way organizations work, compete, and grow. Recognized on the Inc. 5000 list of fastest-growing companies in the US, Peloton is one of the most respected and fastest-growing global Oracle consulting firms, delivering Advisory, Consulting, and Managed Services to leading organizations across many industries, including Retail, Financial Services, Manufacturing, Consumer Packaged Goods, and more.

Peloton Consulting Group has the vision and connected global capabilities to help organizations envision, implement, and realize the benefits of digital transformation. Our team has the best practices, knowledge, industry expertise, and know-how. We make digital transformation a reality by leveraging AI, Enterprise Performance Management (EPM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Human Capital Management (HCM), Customer Experience (CX), Analytics, and Data Management for the cloud. Through connected capabilities, we bring people, processes, and technology together. We help organizations go further faster. That is the Peloton way!

What truly sets us apart is our people. We are team players. We are energetic and entrepreneurial. We are problem solvers and innovative thinkers who believe the best outcomes are built together. We believe in quality, appreciate creativity, recognize individual contributions, and place trust in every member of our team. If you bring strong business or technical expertise and want to do meaningful work alongside people who are equally passionate about getting it right, we think you'll feel right at home here.

This role requires a balance of client relationship management, operational oversight, and strategic thinking to ensure services are delivered efficiently and aligned with evolving client business needs.

Key Responsibilities:

The consultant will serve as the Oracle HCM Lead within the Application Managed Services (AMS) team, providing functional leadership and end-to-end support across the client’s Oracle HCM environment. The role is responsible for overseeing complex support issues, solution design, enhancements, production changes, and continuous improvement initiatives while providing guidance and quality oversight to the broader HCM support team.

The HCM Lead will work closely with client stakeholders, Service Delivery Management, functional consultants, technical teams, and Oracle Support to ensure solutions are scalable, aligned with Oracle best practices, and consistent with the client’s overall HCM architecture and business objectives.

• Provide L2/L3 functional leadership across Oracle HCM, serving as the escalation point for complex production issues, service requests, and enhancements.


• Support Oracle HCM modules including Core HR, Talent Management, Payroll, Benefits, Oracle Recruiting Cloud (ORC), and Oracle Time and Labor (OTL).


• Lead and oversee solution design and architecture for HCM configurations, enhancements, integrations, reports, security changes, and application improvements.


• Review solutions, configurations, Fast Formulas, testing approaches, and deployment plans to ensure quality and alignment with Oracle best practices.


• Lead troubleshooting and root cause analysis for complex or recurring issues, coordinating functional and technical resources through resolution.


• Provide day-to-day leadership and guidance to HCM AMS consultants, including work review, mentoring, and support for complex delivery challenges.


• Partner with the Service Delivery Manager to manage backlog, priorities, aging, SLA performance, risks, resource needs, and upcoming client priorities.


• Lead the scoping and estimation of enhancements and help determine when larger initiatives should transition to project-based delivery.


• Identify opportunities for automation, optimization, technical debt reduction, and continuous improvement across the HCM environment.


• Support Oracle quarterly release assessments, including impact analysis, regression testing, recommended functionality, and adoption opportunities.


• Ensure adherence to incident, problem, change, testing, documentation, approval, and deployment processes within the AMS operating model.


• Serve as the HCM subject matter lead in client discussions, clearly communicating issues, risks, recommendations, solution options, and roadmap opportunities.
  

Required Experience & Skills

• 15 years of experience in Oracle HCM Cloud support or implementation projects.


• Hands-on experience in application support, AMS, or post-go-live support environments.


• Strong analytical, problem-solving, and communication skills.


• Ability to work independently in a client-facing support environment.


• Alignment with delivery values: Can-Do attitude, teamwork, ownership, and client focus.


• Willingness to work in a shift-based support model as required.
  

Additional Desired Skills

• Experience across Oracle HCM and related modules.


• Certifications in Human Capital Management (HCM) and associated HCM modules.
  

Compensation:

Peloton provides a reasonable range of compensation for roles. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, business needs, and geographic location. Peloton also offer bonus opportunities and a comprehensive benefits package including

• Competitive base salary with performance-based bonus


• Vacation, Leave, and Holiday pay


• Annual Health Wallet


• Group Medical Insurance


• Group Term Accident & Life Insurance


• Paid holidays and PTO
  

Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.