AMC Website Support Executive/ Technical Support Executive - Intern

Timesworld; Thiruvananthapuram; On-site; INR 120,000 - 180,000; Full time

Job summary

Timesworld, a leading data management and analytics provider, invites fresh graduates to join as AMC Website Support Intern in India. You will monitor AMC websites, verify functionality, and collaborate with the development team.

The role covers checking SSL, forms, CTAs, menus, analytics, and basic SEO; you will document issues and help resolve them with the team.

Candidates should have basic web knowledge and be excited about technical support and website maintenance at Timesworld.

Qualifications

• Basic knowledge of websites and web functionality.
• ,

Responsibilities

• Perform monthly general checks for assigned AMC websites.
• Verify page functionality, broken links and 404/500 errors; test/staging links.
• Check SSL/HTTPS, reCAPTCHA, forms, CTAs, menus, breadcrumbs and internal links.
• Verify Google Analytics and basic SEO elements such as image alt text.
• Test website forms and auto-response emails.
• Review email content, branding, links, buttons, spelling and signatures.
• Identify and document issues found during checks.
• Coordinate with developers for issue resolution.
• Update AMC checklists and maintain monthly records.
• Follow up on pending issues and verify fixes after completion.
• Prepare basic reports and communicate important findings to the concerned team/client.

Skills

HTML basics

SEO basics

Google Analytics

Excel/Sheets

Web fundamentals

Communication skills

Job description

• AMC Website Support Executive/ Technical Support Executive - Intern

AMC Website Support Executive/ Technical Support Executive - Intern

Job ID: DEV-IND-2290

Department: Product Development
Job Type: Permanent
Location: India

Responsiblefor performing regular AMC website checks, identifying technical and usabilityissues, coordinating with the development team for resolutions, and maintainingproper documentation of website health and performance.

Key responsibilities:

• Performmonthly general checks for assigned AMC websites.
• Verifypage functionality, broken links, 404/500 errors, and test/staging links.
• CheckSSL/HTTPS, reCAPTCHA, forms, CTAs, menus, breadcrumbs, and internal links.
• VerifyGoogle Analytics and basic SEO elements such as image alt text.
• Testwebsite forms and auto-response emails.
• Reviewemail content, branding, links, buttons, spelling, and signatures.
• Identifyand document issues found during checks.
• Coordinatewith developers or relevant team members for issue resolution.
• UpdateAMC checklists and maintain monthly records.
• Followup on pending issues and verify fixes after completion.
• Preparebasic reports and communicate important findings to the concernedteam/client.

Requirements (Qualifications/Experience/Competencies)

• Basicknowledge of websites and web functionality
• Basicunderstanding of HTML, SEO, Google Analytics, and website forms
• Goodknowledge of MS Excel/Google Sheets
• Basictroubleshooting and analytical skills
• Goodcommunication and coordination skills
• Abilityto manage multiple websites and tasks

Who Can Apply?

· Freshgraduates with a strong interest in technical support, website maintenance,AMC operations

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Leading provider of data management, market research, analytics and business intelligence solutions. Pioneer in data unification and bringing cognitive solutions to practical systems.

01, Ground Floor, Sahya Tower
Govt. Cyberpark Campus
Calicut, Kerala, India 673 016
Tel: [phone]

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Timesworld is registered with the ICO Data Protection Act 2018 No. ZA473769and EU-GDPR knowledge certified by Information Security Institute & endorsed by European RiskPolicy Institute. Timesworld is a corporate member of ESOMAR (European Society for Opinion andMarket Research).